Beauté Hera / Hera Beauty

Very good prices, but extremely unprofessional workers. The sales associates was very loudly speaking ill of customers . At one point she said and I quote, a customer told me I had bad customer service ; so I told her she had bad makeup" . Her way of speaking to clients whiles I was in the store was also very harsh. To me

One of the ladies customer service, was excellent. I forgot her name but she had cornrows and I think she has Caribbean roots. Helped me all the way, extremely polite made recommendations. She changed my experience from previous service.

Never stepping foot at this store ever! I tried to exchange a ponytail and the cashier proceeds to rudely tell me the hair smells like smoke she then calls her co worker and she says the same thing and that they won’t allow it and that i have to come back the next day to talk to the manager.

It’s a great store to shop, they have varieties but be careful!! I was over charge at this store because I wasn’t paying attention. Look at your receipt well before leaving the store.

This is a huge place with a lot of variety of beauty products. It is well Located with a big parking lot on one side. Fairly prices and good service.

I Ask the casier to open the jewelry glass door she helped me to get what I wanted. I told her I want one pair of earrings I took the earrings in front of her I then told her I will show them to my boyfriend so she can wait and not close the door I came back and told her I’ll stick with what I took i asked her to open it again because I wanted a necklace I took the necklace and went to the cash to pay she then stared to accuse me of stealing she started to say that I took 2 pairs of earring and not one… I told the manager to check the camera she was so confident that I was stealing she even started to say “GOD WILL JUDGE YOU” in front of all the customers. When the manager checked the camera he came back and said the camera was not working but the lady went i don’t know were and never came back. This is ridiculous and very embarrassing and very unprofessional I have never in my life experienced a such disrespect. If you want a disrespectful experience go there.

Alright, i will say. There are 1/2 ppl who will help out while some of the others are talking and on the phone.

The most unprofessional Beauty Hera I have ever been to. The “manager” was very rude and judgemental. He was talking to his coworkers and customers like they were nobodies. I even witnessed racial profiling coming from him towards a non-fair skin lady. This Beauty Hera boutique is the only one that I had ever seen such things at.

Smata gave a great service. There were customers who tried to interompted us and she was professional and polite enough to tell them that she will help once she makes sure I didn't need anything else.I bought 12 lipglosses, strong hold edge control, an olive oil leaving conditionner and 5 packs of prestretched 1B hair