The UPS Store

The owners are fantastic! I had a valuable package to ship to the states and was feeling stressed and confused after investigating other shipping options. They clearly explained my options and left me feeling confident I had made the right choice. They are warm and friendly. As a small business owner I understand the importance of excellent customer service. They delivered! I would highly recommend them.

I have always been quite happy with the services and staff at the UPS store in Cobourg! My work is always ready quickly and at a *lower than I had expected* cost.Great work indeed, Nilesh!

The proprietor, Mr. Chudasama, is great. UPS stinks. I paid a premium surcharge for next-day delivery on Feb 24 from Cobourg to Toronto. Today is Mar 2, and UPS still hasn't deliverd the package. The tracking number no longer has ANY information available to me: lost package and lousy service by UPS courier service.

I always get great service. Nilesh goes above and beyond. My go to for printing services and shipping.

Terrible. Shipped a package to Michigan on Jan. 25. Suppose to be overnight. It is now Feb. 3 and package still hasn't arrived. Paid over $90 for this service. Should have used Canada Post!

Friendly staff and super helpful for shipping things for me cross-border

Exceptional client care! International to Puerto Rico arrived less than 24 hours. My client was very pleased and this UPS Store assisted me in providing exceptional client care. Thank you!

The guy working there millesh is liar dishonest person I went to ship pack small to different country he said 300 dollar and I asked if canada post cheaper he said no they all same because gas prices and I didn't go with it so I went to canada post they charge me 100 for the same service so the guy there brown guy us liar whatever he says it's all lie

I went into the store around late March to early April, just to make a simple fax and the new owner and his staff were there. I was used to the old owner who didn't really like working there so it was a nice change yo be greeted by them. Then I went in two days ago and the place looks great! They painted and had the carpets cleaned and the place smelled nice! It was great to see people take such pride in what they own.

Millesh was dishonest and told me numerous times that the only way for me to send my return (a few items of small clothing) was to purchase a box. He mentioned the charge AFTER packing my items. I questioned the charge and stated that every other time one of the free mailing bags was used. He said my only other option was to take my items home and pack them in something myself. After returning to the store upset to retrieve my items since I lost faith that it would be sent, when I didn't receive a tracking number and he was already dishonest, he finally agreed thar I could have used the free bag. Unethical business practices. I absolutely will not use this location again. Be aware!