Bertrand Paralegal

I presented them a unique and unusual problem which is nearly resolved thanks ladies for all your help

Not all hero’s wear capes! I couple year ago an incident occurred the negatively effected my life and my insurance was not fulfilling it’s obligation. Insurance companies can play dirty and Carrie and her team came to bat for me. Very appreciative and encourage others to not give up when facing Goliath mega corporations with no ethics even if it means having to spend the money on hiring a paralegal like Carrie.

Carrie has been incredibly professional whilst fighting for my rights. She has an impeccable understanding of the RTA and her vast experience allows her to offer insights that my real estate lawyer couldn't. She goes out of her way to handle business, whether at 8am on a Monday or 8pm on a Saturday evening.If you are in a tough landlord/tenant situation, you want her on your side.

I am absolutely overwhelmed by the quick and thorough handling of my file by Ms. Bertrand-Follis.She and her staff took a 2 year issue and and went right to work. It was handled so professionally, I felt compelled to share my experience. With all the new hurdles these difficult times have given all businesses, this office navigated through it so smmothly and efficiently, and our problem was solved! Thank You Bertrand Paralegal! We highly recommend !

Bertrand paralegal takes a retainer $1695 which I thought would help with cost planning. However she does not let you know when it’s run out and continues to bill into next retainer without any pre-approval or awareness at 175/hour. In this case it was an extra $1100, and then demands payment and threatens to sue. They billed over 12 hours at $175 an hour to “read e mails.” FYI- You can file your own claim in small claim court for $100 online. Or visit the court house in Owen sound and they will give you the web site to do so easily yourself. She was helpful otherwise I just didn’t agree with the addional bill which is why I gave the rating.