Ted's Automotive 45 Nipewan Rd, Lac la Biche, AB T0A 2C0

Ted's Automotive





51 Reviews
  • Thursday8 AM–5 PM
  • Friday8 AM–5 PM
  • SaturdayClosed
  • SundayClosed
  • Monday8 AM–5 PM
  • Tuesday8 AM–5 PM
  • Wednesday8 AM–5 PM




Ted's Automotive 45 Nipewan Rd, Lac la Biche, AB T0A 2C0




About the Business

Ted's Automotive | Ted's Automotive in 45 Nipewan Rd, Lac la Biche, AB T0A 2C0, Canada

Contacts

Call Us
+17806232202
45 Nipewan Rd, Lac la Biche, AB T0A 2C0

Hours

  • Thursday8 AM–5 PM
  • Friday8 AM–5 PM
  • SaturdayClosed
  • SundayClosed
  • Monday8 AM–5 PM
  • Tuesday8 AM–5 PM
  • Wednesday8 AM–5 PM

Features

  • Wheelchair-accessible parking lot
  • Wheelchair-accessible entrance
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Wheelchair-accessible washroom
  • Washroom
  • Mechanic




Recommended Reviews

W Crossland
10.10.2023
Ted's Automotive
Sadly I have to post a very bad review for this shop! Typical of some shops, Ted`s performed unauthorized repairs on my vehicle, which subsequently failed (within an hour of use). Despite promising to contact me to address this issue, they have never attempted to contact me and I remain out of pocket for $328 with further repairs necessary! There can be no better reason to avoid this garage! As for the full story: On June 29, 2021, I took my SUV into Ted`s to have my A/C recharged. The front-end worker was very efficient and friendly. She clearly explained the process of recharging the A/C system and indicated that a test would be conducted first to confirm it was in working condition and that if it was not working, the garage would contact me PRIOR to doing any further work to discuss options. The next day I contacted them to arrange a time to collect the vehicle and was told that there had been an unauthorized temporary repair made so that I could have the vehicle in time for my planned trip the following day. The owner (Kyle) clearly acknowledged that the fix was a temporary solution and that the proper part was not available. He also refused to acknowledge that the repairs had not been authorized in advance as his shop attendant had promised. Forced into an untenable position, given my family was waiting to travel the next day, I paid for the repairs. Within an hour of our start the repair broke. I subsequently phone Ted`s and reviewed the situation with the shop attendant and asked for a response and a rebate of some portion of the cost. Kyle has avoided answering and I can only assume he doesn`t ever intend to, after all he has my money so why should he care!
Andrew Gesner
18.09.2023
Ted's Automotive
Very reasonable priced. Always do their best to get you in and fix your vehicle.
Syed Abedi
16.09.2023
Ted's Automotive
Very honest and straightforward. Even though they were short on staff and fully booked, the front desk lady (Teka i maybe spelling her name wrong) ran the code on my car, and Kyle explained what was wrong. If he wanted to he would ripped me off but gave an honest answer.
Peter Crossen
01.09.2023
Ted's Automotive
Wife needed to get rear bearings done and we don't live in Lac La Biche, and needed to be back in Edmonton in a couple days. Kyle at Teds Auto went out of his way to fix, including working in a Saturday they would have been closed. When one of the wrong parts showed up, he drove to Edmonton to get the right part, ensuring the vehicle was fixed in the day promised. Very satisfied with this company!
Ranger James
17.08.2023
Ted's Automotive
*UPDATE* : Still the best mechanic around! Kyle stands behind his companies work and is the most honest mechanic I've ever dealt with.been to this shop 4 times now for different vehicles, this shop is extremely honest and that's the reason I come back!Athabasca dealership tried to charge over $4000 to fix our transmission (4x4 was not engaging) Teds did the fix for $100.. 4x4 works fine now.I've also brought in both my Honda's and never had any issues, they have even done last-minute drop-in appointments for oil changes.
Jon Daigle
01.08.2023
Ted's Automotive
They wanted 500$ to replace two small hinges on my 2009 Ford Escape. So I bought the two hinges on Amazon for 35$ after shipping.
Michael Gouthro
26.07.2023
Ted's Automotive
On the night of December 27th my truck started to overheat and I was able to limp it 80km to Lac La Biche for the night. We were on our way back to Fort McMurray. On December 28th, which would have been a Tuesday Holiday, we were lucky to find that Ted's Automotive was open for business. They were booked up that day but when I explained our scenario, they squeezed us in later that afternoon. I never did get the technicians name but I am going to assume it is Kyle after reading some other reviews. Kyle was able to find the issue (which was air louvers frozen closed) and got them functioning to bout 70% at that point. He called me and asked me to go for a drive down the highway to try and simulate the same scenario I was having the night before. With the fix that he had made at that point we were not able to get the truck to overheat like it was the night before. On the drive he explained to me exactly what was going on and made it easy to understand. At that point, I was confident that we would be able to make it back home without any issue. We already had the hotel room booked for the second night because we didn't want to drive back in the dark just in case something was to happen and we were stuck in the middle of nowhere in freezing cold temperatures. When Kyle knew that he offered to keep the truck in his shop for the night to thaw it out completely. When I picked the truck up the next day Kyle mentioned that he tested the louvers again that morning and they were functioning 100% after warming up all night. That boosted my confidence even more for the 300+km drive back in approx -40degC weather. Kyle, I just wanted to say thank you again. In my almost 40 years on this planet, that was the best customer service that I had ever experienced from somebody that I didn't know previously. We made it back with no issues. Thanks again and we wish you all the best!
All3y C4t
20.07.2023
Ted's Automotive
Worst experience with a shop I have had to date. Had them call back 3 times finding different issues after I had asked them to ensure car was ready for me to move, which in turn cost me over 3 times the initial quote, which alone is not my gripe. After a week and a half of them having my car, I ended up having to stay overnight in Edmonton and not being able to use my car to pack up my things from Fort Mac. There was a sound (a whirring that was clearly audible) still coming from my engine after all this, and after stressing that I need the car for a long drive, figured that it must not have been anything major. I found out was my alternator the next day when it quite literally blew up while I was driving through the mountains (luckily enough in a spot with reception).I would have given them 2 stars though for their staff being for most part pleasant in all this, but after it all, I looked over the invoice and they had filled up the oil after replacing a seal with regular oil, even though there was an oil change sticker in the windshield saying synthetic. I would rather tow a vehicle to Edmonton or even to Fort McMurray rather then trust them again when I come back to Alberta.
Pierre (CanadaGoose)
19.07.2023
Ted's Automotive
We brought our Honda Accord to Teds for an Engine replacement. Work was done on time and within quoted price.The company even stayed in late to make sure we were happy with the end result. It was a pleasant experience dealing with this shop and I highly recommend it.
Jay R M
19.07.2023
Ted's Automotive
I wanted to let people know that Ted's Automotive gave me fantastic service! My truck broke while on my way to work and they were closed so I parked it beside there location and called them the next day. The ladies that called me were super friendly and professional, since I was gonna be at work for 2 weeks I asked if they can keep my truck in their yard till I can get there, and that wasn't a problem. The work done to my truck was done well and my truck runs great.

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45 Nipewan Rd, Lac la Biche, AB T0A 2C0
Ted's Automotive