Cap-it Nanaimo
76 Reviews
- Thursday8:30 AM–5 PM
- Friday8:30 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–5 PM
- Tuesday8:30 AM–5 PM
- Wednesday8:30 AM–5 PM
About the Business
Cap-it | Truck Caps, Covers, Off Road & Camping Accessories | Cap-it is your one-stop shop for truck accessories, camper shells, truck covers, caps and camping gear. 0% Financing available.
Contacts
Website
Call Us
+12507587169
2586 Bowen Rd, Nanaimo, BC V9T 3L3
Hours
- Thursday8:30 AM–5 PM
- Friday8:30 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8:30 AM–5 PM
- Tuesday8:30 AM–5 PM
- Wednesday8:30 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- Credit cards
- In-store pickup
- In-store shopping
- Wi-Fi
- Checks
Recommended Reviews
Lisa Duthie
17.10.2023
Cap-it Nanaimo
Delighted with the service I received. When I made an appointment to have a hitch receiver installed I received a very reasonable quote. I took my car in, service was friendly, prompt and on time. When I returned to pay the invoice it was less than the quote! The job took less time than they expected, and rather than charge the quoted amount, they adjusted the invoice- unexpected and much appreciated! I would definitely recommend this shop and their great and friendly staff! Thank you!
Thomas Mayeras
22.09.2023
Cap-it Nanaimo
Best customer service I've had in a long time. They went above and beyond my expectations. Definitely recommend to anyone.
Laura McCamon
16.09.2023
Cap-it Nanaimo
Very helpful when my roof rack came apart. Got me in the same day, and did a friendly fix in just a few minutes. Also got to pet the adorable shop cat. Thank you.
Robin Collum
11.09.2023
Cap-it Nanaimo
Helpful, honest, quick, and high-quality. Kyle went above and beyond to help us track down a product (that ended up being at a completely different store) and then did a great job installing it. We will definitely return. Highly recommend Cap-It Nanaimo for roof racks, truck accessories, etc.
Kathy Chilcott
10.09.2023
Cap-it Nanaimo
Purchased a Thule product. No complaint there. HOWEVER after purchase customer service was/is abysmal! I can't remember the last time a business forgot my request and then brushed it off as not their problem. I HIGHLY recommend for anyone to look elsewhere or a Thule product.
Refined Hvac
21.08.2023
Cap-it Nanaimo
They were good to deal with. Canopy looks fantastic on our new service truck. Only issue we had, is we had to wait awhile for canopy, and then had to switch canopy styles half way through. Turn around time was 3-4 months, but they were very easy to deal with which kept them at a 5 out of 5 stars.
Sarah B
23.07.2023
Cap-it Nanaimo
I came into here wanting to set up my previously purchased roof racks for my old vehicle and had literally no idea what it would take to get them on my new vehicle. The guys at this place were so helpful and told me exactly what I needed and how I could get the part because they didn't have it in stock. I acquired the piece and came back a week later to get everything installed. The guys were quick, friendly and super efficient. I'm now all set for my camping trip and I will absolutely be recommending these guys to everyone I know.Thank you so much for your honesty and hard work! =D
Darren Hebert
21.07.2023
Cap-it Nanaimo
I purchased a canopy that was four weeks late in delivery. Turns out, the delivered canopy was the wrong size - despite several emails and phone calls I made to confirm the order stated the correct canopy size and colour. During installation, I waited in the shop for one hour before someone informed me the canopy was the wrong size. I would have simply ordered another canopy, but the sales rep didn't offer an apology or explanation, nor make any attempt to improve this outcome.
Chris Mohr
20.07.2023
Cap-it Nanaimo
Kyle and the staff are fantastic. I ordered a canopy with a bit of a tight deadline for a trip we planned. Normally it would have been plenty of time but Covid supply chain issues make nothing easy these days. Kyle offered a loaner canopy if ours did not arrive. Who does that!! Regardless the canopy arrived on time and they fit in an install.They also installed a hood protector. One minor issue noted a day later but they fixed it faster than a NASCAR pit stop.You can buy products like this anywhere but if you want great service then go to Capit Nanaimo and speak with Kyle!! Great job guys!!
Dare Wade
19.07.2023
Cap-it Nanaimo
Just remember Cap-it's warranty only extends to the place that sold/installed your cap. These guys installed ours so badly the latches don't engage, the elements come in from the front, the rear and the front slider, which doesn't seem to latch.They did manage to dump a tube of silicone along the front, so that's a bonus. They should not be allowed to install bread into a toaster.
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2586 Bowen Rd, Nanaimo, BC V9T 3L3
Cap-it Nanaimo