Marshall Law Driving Academy

Started taking driver's education here a year ago, and have not had a single in-car lesson yet. I have reached out periodically throughout the year, trying to book a lesson, but Neal has not made an effort to contact me. Completely unprofessional and unhelpful service.

If negative stars was an option, then this place would be it. This is my first ever google review, but could not resist when it came to this company and owner. I was warned not to use these guys, but I gave them the benefit of doubt. My mistake. Can only blame myself for not listening to others.This is the most unprofessional and disrespectful place and owner I have ever dealt with. My step daughter has been dragged through this ridiculous process and let down over and over with excuse after excuse for close to a year now.Been a fight to get class room time and now she has had a lesson or 2 and he decides to tell me I can have a partial refund. Don't even know why. We just wanted him to fill his obligations, which he has failed to do over and over.Absolute disappointment from Neal.

Been taking the Enfield course since it started on August 29th and have been very satisfied with the information tought and the teaching methods Neal uses.It's easy to tell he has a passion for passing on his knowledge.His handwriting can use a lil' work though, its kinda hard to understand what he writes on his board at times. Beyond that, he has my reccomendation!

Not sure why Neal gets such a bad rep on here. I did the online course had no issues with it at all. I did my driving with Neal and Wayne both very nice people and great to train with. I passed my road test first try and I credit Neal for my success. Great price for the course and overall a wonderful experience. Unfortunately you cant please everyone and some people will complain regardless. I'd give six stars if it was an option. Thanks for all the help Neal.

Neal is an extremely shady Businessman" with zero interest in anything besides taking your money and offering you a pathetic "Partial" refund (usually less than half of what you paid). When you try to speak to him in a polite manner he gets angry

UPDATE MAY 15, 2023Because of the issues with Marshall Law Driving Academy (see my full review about the below) I contacted Sackville Driving School in early April. Since I was out the money I paid Marshall Law I had to save up again for my Son's driving lessons. Stacey and Dan from Sackville Driving School were great to work with and in just over a month completed my Son's ten in car lessons and he successfully passed his driving test on May 12th. Below details the experience we had with Marshall Law.--------------------------------------------------This is to share our experience with Marshall Law Driving Academy. This is only our experience, I suggest you check out other google reviews and their Better Business Profile to form your own opinion.- We signed our Son with Marshall Law Driving Acadmey in April of 2022. The total for the course was $750 We paid $250 on April 14th and the $500 balance on July 7th.- My Son completed the online part of the course in October. He had some technical issues with the online course and other commitments, however we were told there was no time limit to complete the online portion.- After a few requests to get started with lessons my son had his first and only in car lesson on December 4th. The course was to include the online training and 10 in car lessons.- During December I contacted the instructor after his lesson on December 4th, then on December 17th, 27th and 28th. We had a lesson scheduled for January 6th, however the instructor had to cancel due to a family emergency. That is completely understandable.- On January 10th the instructor did contact me and asked if the following Wednesday would work. My son has a weekly commitment on Wednesday with AirCadets and couldn't make it. After that I reached out 14th and 19th of January to try and schedule my Son's next lesson. I did not receive a reply to either attempt.- I reached out again on February 12th and there was no reply. Finally on February 20th I reached out to say I understood it looked like we just couldn't work out a schedule between us and asked for a partial refund for the nine in car lessons we had not received. This was met with an immediate replay and I was advised there would be no refunds.

I wish there was a spot to leave a zero rating.My daughter signed up with Marshall law for the online course which is supposed to take 25 hours to complete. She was having difficulty completing the modules because the course was forcing her to give incorrect answers compared to what was taught in the module. We noticed the pattern by the time she hit the third module and I had her take pictures of each of the screens so she could refer back for correct answers. Unfortunately we do not have photos of each example because the other two modules were completed, but in module 3 called blind spots" it forced her to not put blind spot in an answer but blind area instead. Because of these issues she would have to redo the modules for incorrect answers

We had a wonderful experience with Neal and Marshall Law Driving Academy. We plan to use them again soon for our second child. Highly recommend!

Nothing but wonderful, I haven’t started my driving yet, But the in class theory over march break was nothing but phenomenal, Neal knows what he is talking about and if you don’t understand then he will talk until you understand it. 100% recommend

I only added a star because I had to in order to write a review. This is not something I bother with often. Be very wary of this driving school and the owner. My daughter signed up for classes and we got that over with, even with Covid issues. The real troubles began when it was time to schedule her actual road sessions and it was extremely difficult. Neal would cancel last minute or completely ignore our daughter. This went on for months. He then blamed it on her for not responding but we had all of their correspondence, and she is not to blame. He refused to refund us, even though he only met with her twice, in 8 months. I tried to resolve it, and he ignored me. We filed a complaint with Access NS, and he actively encouraged it. We have now had to start fresh, with another driving school. Neal is very unprofessional and is clearly more about making money, then truly taking care of ALL of his students. STAY CLEAR.