Rogers

I came here to change my device and the service I received was amazing! The staff was patient, helpful and extremely kind. I definitely recommend this store

This was by far the best experience I’ve had in years upgrading my phone. Brahim was incredible, his attention to detail was greatly appreciated, He was patient with the many questions I threw at him.He was also fantastic with my young daughter. Highly recommend his services and this location. Thanks again!

Switched phones and was provided with excellent/solid customer service by Matiss.

I had an awful deal with them.They are a group of bad guys.They do their job as the worst as the possibility.They made a mistake and ruin my day, and not only they do not feel sorry but they also think that their mistake is a routine of daily life.I recommend seriously that do not purchase anything from them.

Jacob was incredibly helpful and made it easy for me and my partner to get phone plans that worked best for us. He went above and beyond.

Ridiculously bad service - full of lies. They promised that the one time fee for new lines will be reimbursed which I paid 100$ (50$ each). Afterwords I received no reimbursement: the call center says the deal should be with the branch and the branch says call the call center... in 2022 in the middle of Canada, this is shameful!!!

Very bad service i want to pick up my apple watch yesterday, the sale person ask about my pasport , i asked if he need anything else to bring next day he said no. Today, another sale person ask for another document. I guess they think i work for them anyway no need for this watch and even i will change my carrier..

I can only say good things about this location and Venise’s help.After going back and forth with rogers over the phone, and other locations being very unhelpful, Venise was more than happy to take the time to help me with my account issue.

Representative: JacobI came here two times, once for switching from apple to the Z flip 3 then switched back because of the battery life on the z flip being really bad. I switched back to apple out of anxiety but will be going back for the S22 plus. Jacob has been nothing but helpful and patient and making sure I really take my time to experience the phones and deciding at the end of the 15 days if I was content. They’re super nice, but I do admit they should put more employees as when both representatives were busy with clients (myself included) there was a line of roughly 6 people and over the course of 30 minutes, they started to leave.But other than that I had a really good experience !