KW Fiberglass Pools

Had our pool installed in the fall and completed this spring. Smooth and easy process. From planing the design and getting all the work done. Everything was done on time. Incredible customer service, friendly, reliable. Showed me how all the chemicals and pool equipment works. They Are coming back in the fall to show us how to close the pool. Best experience we have had with any sort of contractors ever! Highly recommend leading edge pool and design for any pool or landscaping needs!!! Couldn’t be happier with the final products.

We had contracted a pool to be put in last August (2018), and work didn't begin until the last week of September. While the pool was completed in October, not all the contracted services have been provided. We are still fighting to have Leading Edge complete the water structure we've paid for. We notified Leading Edge last November that the water structure drains the pool and is not structurally sound. They showed up a week later to winterize the pool, without first cleaning it of the construction debris they'd left in it, and did nothing to fix / finish the waterfall. They showed up again in the spring (April 2019) to open the pool, but refused to clean it and have since had to replace the filter that was destroyed by the construction debris. They have been out on two other occasions, but still refuse to make the waterfall structurally sound or usable. Part of the coping beside the waterfall has fallen into the pool, and other coping stones are loose.We are concerned the water structure is not safe, especially considering we have children and dogs playing / swimming near it, but Darryl has little regard for this issue. We had to pay for a number of things that should have been covered in the contract, but were unexpectedly left out. When our pool heater didn't work upon installation, we immediately had to have someone come fix it under warranty - and it was pointed out to us out where Leading Edge deliberately didn't install the unit correctly, and explained that the warranty would not be honoured unless Leading Edge rectified the error (one of the additional visits mentioned). We have repeatedly asked for the contract to be completed and been given the runaround with excuse after excuse. As of today, we have notified Leading Edge that we will be pursuing this in court and taking further action. We have other, minor complaints that might have been overlooked, had Darryl been more professional in dealing with us. I'd caution anyone dealing with him or Leading Edge Pools that he is not trustworthy.

Darryl and his crew at Leading Edge exceeded our expectations! They designed and transformed our tiny Toronto backyard with interlock to allow flexibility for a parking space that doubles as a patio. They worked under tight timelines to complete the project on-time and on-budget and we couldn't be happier with the end result. I would highly recommend this company.

KW Fiberglass pools exceeded our expectations.Darryl and his crew were prompt and thorough and were readily available to answer any and all of our questions.They also went above and beyond in helping us design and customize the pool and deck area to suit our family.They were available to take my calls whenever I had a question or concern and would even come by to help.Great job all around. Highly recommended!

We are very happy with the quality of work we received from Leading Edge Pools and Designs.

Darryl and his staff are amazing. We have hired so many contractors for various things and never have we had such a great experience. In fact our next door neighbours were installing a pool at the same time as us with another company and it was wild how many issues they had and ours was smooth sailing. Even when we made changes Darryl was always accommodating. He is an honest and hard worker and the staff who work with him are the same! He got to know my kids names and always said hello and engaged with them. Our pool is beautiful, we have never had a single issue with it and we get compliments all the time! He even helped us with the design and pick stones! thanks Darryl!!

Darryl and his crew were great to work with. Great price, easy to deal with and reliable, we are thankful we chose them for our install. We had a fiberglass pool installed and it’s amazing.

When another contractor had left us with a trench full of mud in our backyard, KW Fibreglass Pools came to our rescue. Darryl and his crew were great to deal with. He has always been open to our follow up questions and quick to respond. We would highly recommend!

Daryl and his crew were very friendly and Professional. We have had our pool for 6 seasons with no issues. I have recommended Daryl to other existing customers and would do so in the future.

Darryl did my pool in 2015. He talked a good game but fell short of what he promised to deliver. Unprofessional, not organized, not trustworthy he eventually finished the job weeks past what he promised. I would never recommend him. Do some research, he has been sued in the past for breach of contract.