Rubber Stone

Very professional company! Had this installed about 3 years ago and the product still looks great. Would definitely recommend this to anyone looking for a resurfacing option.

Saw this company on Facebook Marketplace. I reached out as I was looking for a solution for my concrete front steps. Justin was fairly responsive and gave me a rough price of So for a set of steps you'd be looking roughly $11-$13 per square foot." This is where the positives for the company end. I setup a time for him to come give a firm quote on my stairs. Justin showed up late

Unfortunately, I cannot recommend this company. We were interested in the product and asked for pricing as well as a quote. Once he arrived for the quote the pricing had more than doubled for square footage than what we were originally told. When asked for a breakdown of the substantial change in price he then explained he had different prices for vertical and horizontal parts of steps and it turns out also had measured the square footage incorrectly. This wouldn’t be such an issue but he knew the job was steps and we asked for the info initially. An explanation of “math is hard” as well as extra costs added later doesn’t instil confidence for me to choose this provider.

Loved the product when first installed but about 15 months later, small pieces of rubber started to appear on the surface and stick to shoes, dog paws etc. The web-site states that the “ surface is designed to withstand heavy traffic, and Rubber Stone is a safe, long-lasting solution” with regular washing and a top coat re-roll every 3-5 years. That is not what we found, and as more pieces continued to shed, we had to call the company 2-3 times before a response (during COVID so some communication and material supplies issues). Since then, the company did redeem itself and came out to re-roll and seal the whole area. They also fixed a split which was not their fault, but fixed it anyway. Higher traffic areas that get a lot of sun probably need to be re-rolled more frequently that advertised but it's still a lot more economic, and environmentally friendly than concrete.

The new management really changed my views on this product and company as a whole. The new owners seem to know what they are talking about. All my calls were answered quickly and professionally while giving me the answers I needed. The product itself looks amazing. Would recommend them to anyone looking to upgrade there homes.