Jaiko Cleaning Services

I have been a customer for a few years now. I love this company, the cleaners are all wonderful and so professional. Shelley is always cheery and responds quickly to all of my questions. Fernanda comes once a month, she is a dynamo who enjoys the challenges of my busy home. I highly recommend Jaiko cleaning services for all of your cleaning challenges.

I have had excellent service from Jaiko, the communication is great and my cleaner Makenzie does such a great job. They use healthy products and will work with you to get every part of your house done to a high standard. I highly recommend them.

My mother regularly uses Jaiko for her regular cleaning services. The house is always perfectly cleaned without fail, while also paying close attention to detail. On top of regular cleaning, they also listen to the special requests my mother has specifically for her home.Jaiko Cleanings Services also offers a service that is not listed, which is peace of mind. Coming home after a long day at work, on top of other life issues, and seeing it spotless is a weight off our shoulders.Thank you Jaiko Cleaning Services. Keep up the fantastic work.

This is to highly recommend Omar and Fernanda from Jaiko - they are EXCELLENT. They were diligent in their cleaning, kind and went above and beyond to make sure my move-in cleaning was done thoroughly.For pricing, management and communications by the business itself, the other reviews where issues are detailed seem to capture the picture well.

The company failed to show up on the date and time they were booked for. This caused stress in rescheduling other services connecting to out house sale and cost us money. They also tried to charge for carpet cleaning when we have no carpets at the property.

YOU ARE STILL SENDING ME SPAM! STOP!!!I requested an online quote but you never responded to me so I had to call you. I used a different company because whoever I talked to was rude on the phone.PLEASE REMOVE MY EMAIL ADDRESS FROM YOUR LIST.Do not request a quote online from this company. They'll send you marketing emails without consent which is illegal in Canada. If anyone receive marketing emails from this company, please report them to the government.

Some carpet was stained by toilet bowl cleaner (not by Jaiko). Could not be cleaned, so they took some scrap carpet I had, and patched the affected area. You cannot even tell where the patch is at all now. Amazing service and quick to reply (which is not that common nowadays). Highly recommend.

Careful of this cleaning company while the cleaners themselves were good. I do not recommend Jaiko as they were unreliable, disorganized, and untrustworthy. How they respond to google reviews is also an indication of their priorities. After reading reviews, they may be better with standard, simple types of services like office cleaning or carpet cleaning. My experience is below:They charge per hour, not per job even if you have a quote for the job. I was quoted about $900 for a deep clean/declutter but then I was told the cleaners were paid $51/hour and per 2 people, that would have taken about 8.5 hrs give or take. The job cost a lot more than $900 as the cleaners couldn't finish the job in the first day. All they had to do was provide an accurate or reasonably ball parked quote.The admin also doesn't know the work times of the cleaners so I was given inaccurate start times. I was offered (in writing) 2 hours of free cleaning due to changes in start times, however the admin never followed through on this even after months of follow up from me, and numerous texts from her saying that she was working on it or that the accountant was refunding me.I gave the Jaiko a 2 star rating because the cleaners were nice, the admin is responsive to emails/texts and is also pleasant on the phone. These at not reasons I would continue with a service though. These are the bare minimum standard of any business.

Jaiko is the worse and responsible and the cleaners never showed. When you call to ask they tried to make it that is your mistake and told you that your schedule is the next day or the day before. I booked twice with them and never showed. I am glad I didn't get a chance to have their service.

I highly recommend Jaiko Cleaning Services. I hired them to help with a flooded basement and Konrad Quinn (the owner) and his crew did an excellent job. Konrad was at my home within 24 hours of power being restored after a bad ice storm. He bagged up 10 large garbage bags of wet cardboard, moved items out of the flooded areas, extracted remaining water and set up drying equipment (fans and dehumidifiers). His crew came back once things were dry to thoroughly clean and sanitize the floors and check progress of the drying equipment. Everyone was professional, friendly and responsive to my questions and suggestions.