Fraser Valley Fire Protection Ltd

Ongoing work with FVF for 5 years for our business needs in a shop/office, good communication and accommodating to our schedule and staff.

My husband brought our Fire Extinguishers here and was helped by Tony. We were extremely happy and suprised to have them back to us the same day! Super professional and quick service. Highly recommend!

Probably one of the worst companies in town to work for, electricians are good and know their stuff. However on that note the technical staff is only for the money grab.Best of luck try and use a different company.

Very disappointed in the customer service, or rather lack thereof, of Fraser Valley Fire Protection. A couple of weeks ago they set up the annual fire inspection with our strata at which point I e-mailed them twice trying to get them to do my unit first, or at least before I HAD to leave for appointments I had set up months ago and couldn't easily move. Needless to say they never once got back to me. After speaking to my strata about this lack of communication I was advised to meet the employees from FV Fire Protection in our lobby at 8 am.I went down this morning at 750am to ensure I caught them. As they came in I was happy and said Just the guys I was hoping to see" and asked if they would be able to come to my unit first as I had to leave by 845am. The response was a gruff "We'll see what we can do". I explained again that I had to leave because I couldn't move my appointments and the same guy asked when I would be back and I said at least not until 2pm. Again the reponse was a gruff "I hope to be gone by then and a we'll see what we can do." About 20 minutes later a different employee showed up and tested my unit's alarms in less than 5 minutes. I was upset with the lack of reply from the office and then the gruff and rude communication with the employee.I went out of my way to get this arranged before they arrived because they also threaten to charge you extra if they can't gain access to your unit and are required to come back. I'm not at all impressed."

They were able to do an annual inspection of our fire extinguishers without having to schedule an appointment. I brought them in and they started work on them immediately. Dedicated technician, on site. No time wasted. Much appreciated.

Extremely knowledgeable staff. Great to work with.

Was provided incorrect information for a service and was a complete waste of time and money

These guys are about the lowest quality fire protection company around.Lots of employees and overhead but little knowledge or experience.Only go here if you want to be ripped off. :(