Calgary Counselling Centre

I can see why this place gets a low review I have been waiting for a new counsellor and so far nobody has gotten back to me. I will change the review once I get a good counselllor.

Tried to book intake on their webpage, it kept crashing on me so I resorted to calling and leaving multiple messages.They called back when I was watering my lawn. I called back and asked them to call me back. Next day nothing, called again, next day still nothing. I'm on the phone again and trying to book online again.

“Counsellor will reach out within 2 days” seems like a false promise given how busy they seem nowadays. I think that should be updated so I’m not left hanging and anxiously waiting for a call after nearly a week of submitting the intake. If they call back (hopefully asap), will update review.

I've been reading a lot of negative reviews which is very disheartening to hear because I had such a positive experience. As someone unemployed and dealing with high levels of stress/anxiety/depression my counselor helped my through a very difficult time, for the better part of a year. I felt extremely accepted, validated and heard. The cost was also extremely affordable for me at $8/session and I felt my time with my counselor helped so much in my healing process and learning to better manage my mental health on my own.

Horrible experience. Called and waited three days for a response. Upon intake was told a councillor was going to call in two to three days. Waited 8 days for a call and was told he couldn’t see me for two weeks. If you need help right away do not contact this organization.

Natasha is a sweetheart, but the counsellor that was assigned to me didn’t reach out, my appointment was supposed to be yesterday March 18th at 11am. the counsellor never did call or email. Natasha at the desk is ready to help set up appointments but it’s hard for her to do so if the counsellors aren’t doing their jobs

AMAZING! I received online counselling from Courtney Edwards and she is the BEST. never had such a good counsellor. very affordable sessions which helped since i have no insurance for counselling but the year i spent working with Courtney was life changing. Took a week or so to hear back and get matched with a counsellor but so so so worth it

The Calgary counselling centre can be a mix bag.Firstly it’s a 50/50 shot one will: A) Connect with said counsellor, or B) Not connect at all.I have sought counselling on and off with the centre for the past 10 years dealing with different issues. Over 10 years I seen three counsellors in total.The first counsellor I had, she was amazing!! The second one was flaky with her scheduled and wasn’t consistent. The third counsellor was Uber religious, and some of his “religious thoughts” flowed in the sessions, inappropriate!! He called himself the “Jesus guy” - so needless to say I ended that real quick with “Jesus Guy” - tell it to your church buddy!!One may get someone with the whereabouts and knowledge to help folks deal with various issues, but being it’s a mix bag, one may get an inexperienced, green counsellor who does not have the skill set to handle certain issues.If folks can afford something better, do it!! If you’re on a budget this is a good option but keep your expectations low just in case you have an odd experience here.Also like the other comments “Rate your counsellor,” and how it’s executed needs revamping. Just because it’s a standard test that is used does not make it effective.Rating one’s counsellor should be done without the counsellor being there. As people feel they have to lie, because they’re scared of conflict, or like me I end up having to counsel the counsellor about their tactics. I have my own issues to deal with never mind going over this bloody assessment of why they shouldn’t talk about their religion AKA “Jesus Guy.”So good luck- in this place one will need it!!

This place is an absolute joke, especially if you’re being forced into counselling by the court system as part of their sick ways of making sure that people lose all their free will do be themselves and or stand up for the fact that there has been no wrong doing on their part. When it in fact, has been proven.The counsellors will threaten to breach and kick you out of the program if you even do so much as say that you’re only there because you have to be! I highly recommend avoiding this place at all costs, incompetent, rude, and straight up neglectful people. Zero stars…