Pro-Action Suspension

Trying to get a hold of Don, because he is highly recommended...however I've left a handful of messages over the last few years, sent a few emails. Not a peep of a reply. Unfortunately I will have to bring my business elsewhere, as the first step of business is communication to the customer, quite sad.

If someone is looking to use your company to spend a bunch of money and you tell them you'll call them back, maybe call them back

Don did a great job. Should of done this as soon as i purchased the bike .just cant believe the difference in ride

Had my 2019 300 xcw suspension revalved and resprung by Don. I can't believe how well this bike handles now. If your thinking of taking your suspension anywhere, take it here.

Had the shocks done on a couple of my Rzr side by sides. Donny did a great job and the set up and ride was amazing. Well worth the money. Was the best upgrades I have done to my machines.

Dons web site offers night time drop off and Saturday pick up “by request” I needed a small part to complete my bike for the long weekend. I called at 5:00pm on Friday to see about prepaying for the part and if it could be left out side for pick up shortly after 6pm. Was not willing to work with me on getting the part, or providing an alternative solution. As a fellow rider he knows the importance of having your bike to enjoy the long weekend.Not upset with the service given everyone has plans for long weekends but this seemed like a easy fix that required minimal effort,

Got my Enduro dropped and re-valved with DonWe ended up working out a deal and he even helped rush the work so I could ride it that weekendI ended up driving from Hinton to pick it up and even showed up late after hours. While being in a huge rush to get the bike, and pulling off my tool box, I didn't realize that Toyota didn't put my front box tie downs after they did a rust coating...At this point, I was about to lay a brand new bike down in the box and drive back to Red Deer just to get it home. Don and his friend ended up helping me after hours to tie the bike to the frame of my truck for the road homeI will definitely be coming back for more suspension work the road

We needed a Walker Racing shock rebuilt ASAP, despite huge challenges in parts availability, Don got us up and running when he promised. The shock looks/performs like new at a fraction of the cost. Thanks again Don.

Suspension is the most overlooked aspect of your bike. I rode for a week on stock suspension...im 260lbs, 5'10.....lol......not fat..very muscular. I had Don do the front forks and set up the rear shock.......total night and day difference. I have run this set up for a year and put 100+ hours on my 2017 300xc.....I checked my sag May 1 2018 with a digital sag scale...its bang on....still. There was a huge difference for me. As a new rider

Pro action re-valving is awesome. Can’t believe what a big difference it makes riding. Highly recommend getting your suspension and full bike tuned by Don at Pro-Action!! Well worth the investment.