Guardteck Security Co.

We were in a concert yesterday night. When the performer came down from the stage and tried to interact with the audience, some of the audience stood on the stairs. one of the security guard from this company were so rude. He used flash light and kept flashing into people’s eyes which was very uncomfortable. He also pushed the audience so hard and one of them even got pushed onto the floor! The security were swearing all the time and kept pushing people. This is unacceptable! Security is to protect safety, but all they do is put people in danger and no manner at all!

The staff who manage the emails and phone calls need to kick out of the company. Because they don’t wanna listen to you they just getting paid for nothing.They talk very rudely.

Very Professional Customer Service Representative. She called someone from administration as I went without appointment. I was guided properly. I didn't got job though, I had applied for but I felt very good talking to them. I hope, maybe in future wonders happen!

They pay 17$ to guards on city sites and expects them to give work same as the city security guard.

Not very diverse, they pretty much just hire brown people. I wish they would be more multicultural like the rest of Vancouver!

APPRECIATION POST!!!Walmart parking lot SPMFri.Jan 6/20239:30amSolid shout out to the security guy who helped a man under the influence who had fallen and could not get up. Security approached him so calmly, no questions asked just reached out his arms and lifted him up, walked him off to a safe spot and so slowly. A job is a job but when someone shows compassion and patience like that, they need to be recognized and rewarded. To many time we see aggression towards the less fortunate. Just wanted to share that. Who ever you were, hats off to you.#gaurdtecksecurity#surreyplacemall#appreciationpost

On October 31st 2022 I was attending the Jessie reyez concert. Before Jessie reyez come out I was wrongfully dragged out of the venue by a security guard named ARUN, he works for Guardteck Burnaby. The orphreum hired this company to work this event. Lucky I had a nice conversation with a filipino lady working the doors for the orphreum, wonderful lady. She was the only one out of all the employees there that stood up for me from this security guard trying to get me kicked out. (Which they didn’t cause I did nothing wrong) When the show was over I had went over and took all their information down and the company they work for. These wonderful girls one being kaylee came up to defend my girlfriend and I against the security guards, as they were manhandling all these young girls there. Within seconds a series of unfortunate events happened for kaylee, a young indigenous woman. These security guards forcefully removed us from the building and kept kaylee locked inside where they then called VPD on her. I stayed out side the venu for half an hour, trying to make sure she was okay. All the officers refused to give me her info or were she was being Taken. This young women was experiencing police brutality and there was absolutely nothing we could do. Kaylee deserves justice, she was standing up against these workers for my girlfriend and I. My question is Why didn’t we get arrested? Why didn’t they detain us? Was it because we did not look like a minority? Why? ……. these awful security guards and police officers targeted Kaylee because of her ethnicity and the employees of the orphreum stood there and watched it happen, what a horrible experience. Nobody should ever go through what kaylee experienced that night

I would not recommend this company for ANY event, no matter the size… Not sure if the staff members do not receive proper training (not even the “managers” on site) or if that’s the way how they operate. We had an incident last night that was handled terribly by one female staff member and the manager. They chose to go physical with my friend over using proper communication… The management team of the place we were at apologized for what happened. Definitely not good for the reputation of the business.

I hope the guard that manhandled and used unnecessary excessive force on an Aboriginal female at the Jessie Reyes concert on October 31st is held accountable for his actions. Jessie her self saw it happen, stopped the show and ever did a breathing exercise with him to calm him down. He didn't understand what she was saying obviously because 2 minutes later I witnessed him forcefully drag the poor lady out of the venue. Completely disgusted with your company. Do better.

Here to add to how horrible this company made the biggest rock concert vancouver has had at bc place for Motley Crüe.From physically grabbing women super inappropriately, to not letting in thousands of people that showed up hours earlier than the concert time but couldn’t get to a seat until have way through the concert.What was even crazier, is they did not allow anyone ANYONE, on the floor to be outside of there assigned seats which was packed, you weren’t allowed to dance, you could move outside of your row . Even if you stepped one foot outside of your seat you were getting physically removed from the concert.I personally watched entire groups of people get removed from the floor for dancing to much, not bothering anyone, people who just wanted to stand in wide open areas with no equipment near by just because it wasn’t in there 1 foot zone.Imagine paying 1000 dollars to see a mega rock concert and your not aloud to dance move or even enjoy the concert. This company has horrible management of venues and the guards a brutes.