Automaxx on 16th

Biggest crooks there is. Got approved for a vehicle that they just received on trade. Was told it will b ready today to pickup after we got insurance for it. Now after getting insurance all of a sudden they want 2000 down due to 2500 dollars worth of repairs that they had to due to make it road worthy? Like thats my responsibility to cover there bills lol. Dont waste your time with these crooks..worse than house of cars and that says something

Jeanette Auby and her team were a lot of help. She found what we were looking for, a vehicle that was affordable and reliable. She made all sorts of arrangements and assisted with getting registration and insurance. Everything was finished without complications, we picked up our vehicle and we are very happy with the work they did for us.Thank you

I went to dealership to look out for a car, but the dealer (PAUL) judge me of my appearance, and literally said I won't able to afford it. Paul all have different preferences.Please don't judge a book by it cover. Avoid going there, literally manipulate you to buy the car. And are egoist of having premium cars.

My partner and I came in with a difficult predicament and the staff here were more than helpful. Patricia went above and beyond to take care of us and make the experience as comfortable as possible. We even got to enjoy some baked goods and chicken wings, there was no shortage of accommodations during our visit and we walked out with the car we wanted. Would recommend them to friends and family in a heartbeat.

I made an application online to go and see the inventory on February 28th 2023. Apparently the application is to get you pre-approved (Make sure that's what you want, it will lower your credit score if you are trying to see more options).I wanted to see the vehicles to compare prices but I was told they had to pre-approve me before I looked at anything so they would tell me what options I had.I arrived to my appointment on time but there was another client with them, so I sat in the waiting area for about 40min before I was helped. My experience at automaxx was very disappointing.The sales Manager Jeanette and sales person said they would phone me to let me know what the bank said so they could advise about the purchasing. I never got a message or a call back.I won't recommend Automaxx based on the lack of customer service and professionalism.Today March 30th 2023 I picked up a Tesla Model 3 performance at Mercedes-Benz.Make sure you find all the information required before wasting your time at Automaxx. You will be seen as a $ figure not a customer. Have fun testing other vehicles in different companies. I would recommend:VW Country HillsMercedes Benz (NW, NE)PorscheInfinityLexusAcuraAnd don't sign anything anywhere before you make any decision.

Jeanette, Josie, Cassandra, and the team from Automaxx on 16th from the beginning, were absolutely incredible. They were so helpful, so accommodating. They delivered my vehicle around my schedule and I never had set foot in the office once. It made the process so less stressful. I highly recommend taking a look at them for a good, solid, vehicle.

Credit was pulled without even showing a single vehicle. I think that's there way to get make client stuck as Jeanette Auby try to justify that it's on the form, and since it's already pulled so I may just buy from them. Even if there's an asterisk clause on some form, don't you think it's ethical for you to give a call to client, and show some vehicle options before pulling credits or perhaps send me link of your inventory and discuss pricing? Very unprofessional dealership.

I had an AMAZING experience here! Every single person in that building helped me find the right car, but Brittany went above and beyond every expectation! Highly recommend if you are looking at getting a new/used vehicle, check out automaxx!