Air1 Insurance

Very poor service as a broker, I saw a 53% increase on my claims free hangar policy (inclusive of their fees) and they did not even search other options (underwriters) when the increased quote came in. They sent the renewal 6 days prior to expiry not giving me time to find other options. I thought brokers were suppose to work for clients to find best rates, not just auto-renew and collect fees and commissions!

Air1 went the extra miles when other companies would not. They where able to find me a policy that suited my aircraft despite the limitations and circumstances of having an extremely uncommon aircraft.

Top drawer! Highly recommended. Fair, Professional, client and solution centric. Will go out of their way to make things right. David, Caleb and their team are awesome! Small example,I had sent Caleb an email hoping to get binding on our new plane so we could go flying over the holidays. Not knowing they were closed for the Christmas break, Caleb called me back and had things wrapped up in 30 minutes... Wow! Thanks

They certainly go to bat for you, first year - New plane (1946), New Tail pilot, Tail trainer would not train me on it without right side brakes but I did have a very competent tail pilot to train me and most insurance companies would not accept that and Caleb got it done for me. Second year is the reason for 4 instead of 5 stars, quote went up substantially and when I asked for a no hull coverage quote it was crickets I got back until I sent a competitive quote from a different broker then they were able to beat that one.

Started working with Caleb, and immediately noticed the difference from the other provider I had used.Quick, and professional communication matched with incredibly competitive rates- I'm extremely happy.

Caleb has always been super accommodating and helpful, I would recommend this company to any pilots. They are always willing to go the extra mile for us!

I was recommended Air 1 by my flying school as my first choice of insurance after buying my first airplane. I was happy and relieved to find out it was a easy process, fair price and great service! IT made a first time purchase an easy process.

I've been with Air1 for 4 years now. When you fly a tail-dragger . . . you know the saying: It's not a question of IF you have a ground loop

We have had the pleasure of dealing with Dave Fitzpatrick and his staff at Air1 Insurance for the last 7 years. Since the first day we placed insurance, we have found Air1 to provide very competitive quotes and dealt with In a friendly yet professional manner. Renewals were always a painless experience and looked after efficiently and promptly.We very recently experienced a shipping damage claim, (due to FEDEX’s gross negligence by one of their Forklift operators to a very expensive MD Helicopter transmission). Air1 immediately got involved and took control of the situation and after a surprisingly short period of time, had the claim filed and funded In record time. Anyone looking for an Insurance Company that provides personal care and interest in yourAircraft incident or any other associated claim, Air1 in my opinion has proven to be the best option in the industry.

Great personal service with good advice and guidance from Caleb during our first aircraft buying/insuring experience. Referred by the BC General Aviation Association and they didn't disappoint.