North Park Bike Shop

I scheduled a tune-up for my bike, and could immediately notice a major difference in how it handles- for the better! Quick, same-day service as well. I also appreciated the honesty of the repairmen. I had scheduled a full tune-up because it's been awhile and I didn't really know, but they told me that my bike was in decent shape and that was overkill. They advised me on exactly what I needed, which was a lower price. I appreciate the honesty there and because of that will definitely be back.

Very helpful staff. Went in to buy a bike with minimal knowledge and they walked me through the process with great detail and in practical terms. Didn't feel pressured at any point, and both the sales people and the mechanics downstairs were genuine and friendly. Ended up buying from them and it included 2 years of tune-up. Definitely recommend this place.

Always awesome guys. I was interested in particular model of bike but it was not available at that time. They got back to me a month later with an update which I was not expecting! Such a great service from them to follow up. Although I bought a different bike from another shop, these guys truly deserve 5 stars.

We bought two custom ordered Brompton's from North Park Bike Shop in Victoria, BC. Billy and ALL the team (including the owners) went over the top in helping us all the way through the process. Brompton's are expensive, and so we appreciate so much being able to have someone local help us select the options, and hold our hands through the entire process. The pandemic makes it difficult for the bike stores to work with Brompton, but North Park were so persistent, that we ended up getting our bikes 2-3 months earlier than expected! We appreciate so much the time they spent with us and their expertise. They include a two year basic tuneup which is the icing on the cake. We could't be happier with the service of North Park, and we feel like we're part of an extended family! The photo shows how little space they take in our apartment!

Ive been there a few times to service my bike now, and every single time they are so thoughtful and friendly when they help out. They put the bike up ok the hoist and actually go steo by step with you as to whats going on. Honestly its the best bike service place ive ever been to. Super transparent about pricing, and super transparent about the work they do. It seems like the work environment is really great for everyone that works there, and it shows in their service

One of the best shops I've had the pleasure of visiting. They did an excellent job of explaining work required and pricing. They have an awesome IT system that provides scheduling, updates, and messages. I'll be a return customer for sure

Needed a rather specific and not too common tire on short notice and they had it in stock! Pleasant, courteous and informative. Their display floor is packed with quality bikes and accessories to meet the needs of your average commuter (who may want above average quality accessories) or those who do touring and bikepacking. I'll be visiting them again.

My bike was looooong overdue for a tune up and these guys were so helpful through the entire experience. I felt fully informed throughout the whole experience, from the booking of an appointment, to walking me through the estimate and diagnostic process, up to pick-up and payment day. I appreciated the communicative staff and mechanics who ensured I was aware of all the things that needed taking care of - and some unexpected, but necessary replacements after thorough inspection. Super excited to riding my bike again, knowing it's had a full once-over with thoughtful attention to detail. Thanks for your hard work!