Creature Comforts Pet Resort

Boarded my pups and cat here for two different stays and I have nothing but good things to say. They were nice and polite when checking in and made sure to give me a detailed verbal report in addition to their report cards when checking out. I opted for pictures on one of their stays and to be honest it’s one of my favorite pictures of them. For anyone interested I had both of my pups in the same classic run with no issues!

My dog was only here for 4 days (boarding), and came home with bruises and open sores all over her body. The only interaction they get during boarding is with employees, so there's no chance of it being from other dogs. In that same visit I was supposed to receive photos of her, never did. When I called to check on her (5 times and a voicemail) they never got back to me. This is the only review I have ever left online as I don't wish to come off too entitled. But this, this is not okay. Don't bring your fur babies here!! They deserve to be treated well, and you deserve to feel comfortable leaving your pet in their care.I am unable to respond to their reply. However, I will say that my dog has documents from the vet a few weeks prior to her stay because of her allergies. It clearly states the allergies are making her eyes puffy and her nose runny. Not marked with bloody sores around her limbs. Don't bruises" me. I showed you photos in a private email where you once again took zero accountability. As all of your responses show

Unfortunately, after this last stay, I have to revise my review.I dropped my dog off on a Thursday evening for a stay through Monday evening. It didn't start out great - the person who checked me in wasn't very pleasant, and chastised me and a worker when I stopped to pet a pup that came wagging up to me (If he needed to be talked to, it shouldn't have been in front of me). She didn't look in the bag to see what I brought, didn't count the # of food bags I sent.I asked to have him bathed, and told her that he'd never needed his nails clipped, but that there was 1 nail on each paw that could use a trim. I told her I didn't know how he'd react. She said if we can't do it

Kept are pets for three days. Very professional and proficient in their operations. Friendly customer service and management is very understanding.

No one locally trims long fur Guinea Pigs.. My Butterscotch has long fur that gets in his private area.. They were amazing cleaning him up..

I bring all 3 of my dogs here for daycare and they absolutely love it! Staff is very friendly and the facility itself is very clean. They offer a bunch of services (I have yet to try more)! My pups get excited as soon as we pull up to the facility and not to mention how pooped they are after daycare! I have had to board one time over the summer, staff is very patient with me for calling non stop for updates on my pet! The owner and staff genuinely love all pets entering the building! I feel comfortable leaving my pets here for daycare and boarding because I know they're in good care! Highly recommended!

Creature comforts focus is on dogs but I have come to trust them to do a good job with my cat. Scheduling can be tricky but someone is usually there to help take the worry out of boarding.

They are great with my dog. She was able to play with other dogs no problem at daycare. They answered my questions when I called with no issues. The grooming service was exceptional after her stay. She came back smelling great and looking great.

Great care. Feel very comfortable leaving my baby in their care.The above review was for daycare, boarding is another story.. The direct care staff taking care of our dog is fantastic, upper management not so much. I appreciate and respect the direct care staff who in spite of very unprofessional upper management still do a fantastic job.