XYZ Storage

Really loved the place, best rates in the market great service. Maria's customer service was excellent 5/5 for them.

Overall the best experience one could get from Maria and Liam at Laird Drive XYZ Storage. Very transparent. No hidden cost or charges. They ensure the customer has understood all the benefits, features, cost etc.

Love this place. Super efficient. Very clean, excellent customer service, so effeciently run. Maria was awesome help. Love it here.

Amazing service and great facilityMoving to a remote workplace and required a storage location for events set up materials and legacy documents.Gloria, what an amazing customer service staff member! She immediately starting asking all the relevant questions, and you require a personal code to access the indoors, and she personalized it (you get a pre determined one, but went the extra effort).She walked us through the whole process, tried the code, perfect.Gloria took us into the facility, showed us our location, all elevators, exits, trolleys, and recycling bins (bring your ewaste, and paper recycling if need be).Storage was very clean (10x10 for us), doors and locks are secure. Temperature controlled, dry, so need not worry about your documents.Plenty of boxes to purchase, but they also recycle, so if you don't have a big job, you can use those.Overall great experience, highly recommend you use their services for all storage needs.If you're lucky, you will have Gloria's help, but they were all friendly and helpful.Can be tricky pulling in off Laird, but not too difficult. Just be patient, it's worth it.Cheers, Jay

Best customer service 10/10. Blown away by how helpful, accommodating and kind everyone was at the Laird XYZ from start to finish. I didn’t use the whole allotment of time I paid for, so I had a partial refund coming my way. The lovely people at XYZ reminded me to come by and get it before the month was up. Really appreciated that! Also: the prices are great and the building is impeccably clean. Highly recommend.

Super disappointing experience. Was a loyal customer for several years. Since XYZ took over the location they constantly tried to implement price increases. Their price increases often meant a higher price being charged to a existing loyal customer then a new customer (even without a initial promo). There are numerous lower cost options nearby.When I closed my account the form in their office did not work. Staff were well aware and clearly frustrated with management's lack of attention to this.XYZ - if you choose to respond...no I won't be calling your extension to chat further. I already gave you the opportunity to retain business and you chose not to.

Awesome experience, they keep your staff in perfect shape. Lyam was really kind and he help me in every step of the process from the move in all the way until my move out 3 month later. I would recommend this place every day of the week.

Maria and Anna were amazing and a joy to work with. XYZ storage made things super easy. Jay

Very good customer experience. Lovely people working there. The storage is a good price and they can receive your purchases as well. 100% recommended

first visit to the midtown storage and it is not going to be last! Martin was extremely helpful, and samantha was really kind! wonderful staff, polite and cheerful! they are explaining everything in detail! happy to store my stuff there , they are in good hands! :)