Family Motors

I have to give these guys a huge thumbs up. I bought a chev avalanche from them . And there was a little problem with it . They work around my schedule to fix itAnd they did just that . It's all fixed now . So I recommend them if you are ever in the market for a vehicle. Stop by and see them

They experience of buying was okay, but any issues after they don't care they gave me a set of summers in trade with my old ones and they have a huge gash in the side of one tire so unusable and they don't reply to any messages or calls.

Kyle was patient, informative, helpful and went over the top to help me get a great deal as a first time car buyer. He worked with my budget and actually helped me to lean towards a cheaper car that was a better fit for me. I specifically came to this dealership based on positive reviews and I absolutely had the same experience other people have mentioned in the reviews. Kyle even helped me out with winter tires when I expressed concerns about driving without them. In a city with so many negative reviews for car dealerships, this place is a gem. You won't regret working with them.

We bought a truck from Tyler and Kyle yesterday and they were so friendly. The whole experience was relaxed yet professional. There was 0 pressure on us as we tried out a few vehicles. After going to a few big dealerships earlier that day, it was clear that Family Motors had it together; they had great pricing, inventory and the service was exceptional. I highly reccomend them. I would totally buy from them again.

We came into Edmonton today looking for a vehicle for our daughter. We were discouraged at the options available to us and running out of time. Continuing our search online, we found one at Family Motors. The lot was closed on Tuesdays but the gentleman we spoke to on the phone was happy to come down and serve us! What car lot on a day off would open up just for you? We were impressed and so thankful! He showed us the car and left us on our own to make the decision. We appreciated the time in private and never felt rushed. Of course we bought the vehicle and our drive back proved to us that we had made the right choice! Our daughter couldn’t stop thanking us! She LOVES her car! If you’re looking for an honest, caring dealership that will go out of their way to make you happy, this is your place! Thank you for making this such a positive experience for us! Shane and Caroline McDonald

After our truck was stolen we were unexpectedly in the market for a vehicle. We dealt with Kyle for the sale and he was incredibly knowledgeable and helpful. A couple days after sale a strange noise started and after inspection we found a couple major issues. We brought this to the attention of Kyle (sales) and his brother Tyler (mechanic) and they immediately inspected the issue. Turns out the extreme cold weather along with the age of the vehicle had cracked the power steering rack (not a cheap or easy fix). The brothers took my vehicle in immediately and fixed it free of charge and even added in a few extra services and upgrades for no cost to us. They are very family friendly, honest and just overall good people. The warranty plans they offer are amazing and the service there is unparalleled. We will be going back to family motors when the time comes to upgrade our car too!

Thanks Family Motors. I love my 2015 Grand Cherokee limited. Kyle, it a pleasure doing business with you excellent customer.

My husband and I found a vehicle we enjoyed on Autotrader, and came in the next day to view it. Kyle was very helpful, happy to show us around and explain things about the SUV to us, showed us some other options, and set us up with a test drive same day! Kindest car sales man we've come across in Edmonton, which is saying something considering we went to a lot of dealerships in our search. Oh and I have to say, the vehicles on their lot were all a little lower priced than their counterparts on Autotrader! For a great deal and great customer service, 5 ⭐. We bought the vehicle we came in to see, and left happy. Thanks for the great customer service Kyle!

Thank you family motors for helping us with our first car in Canada. Thank you Kyle and Tyler for a very smooth transaction. They are very helpful and informative. We will definitely get our next car with you guys. More power!

We went in with a specific budget and our salesman respected that and was not high pressure at all. All the vehicles are in good condition, certified and come with waranty. Great service.Thanks Sheldon!We returned to Family Motors a few months after our initial car purchase and Sheldon found us the perfect truck! As returning customers they gave us a free tune up on the car we bought from them (which still has no issues) and applied a generous discount on the new truck. I love the truck and appreciate the quality of customer service. Big thanks again!