AQUAOVO
83 Reviews
About the Business
AQUAOVO | Eco Friendly Water Dispensers and Water Filtration Systems | AQUAOVO is a world leader in Eco Friendly Water Dispenser and Water Filtration Systems. Launched over 10 years ago by Montreal Designer Manuel Desrochers, the AQUAOVO experience has since been providing sexy eco conscious alternatives to Bottled Water and uninspired Water Filtration devices.
Contacts
Hours
Features
- Delivery
- Wheelchair-accessible parking lot
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
- Curbside pickup
- Identifies as women-owned
- LGBTQ+ friendly
- Wi-Fi
- Transgender safe space
- Organic products
- Prepared foods
- Referral required
- Tests limited to certain patients
- Appointment required for Covid Test
Recommended Reviews
Félix Bujold-Desrochers
06.10.2023
AQUAOVO
Beautiful products that work with fantastic customer service. Always there, quick and easy. I’ve been a customer for 10 years, love the product, the water tastes great and it’s nice knowing there no chemicals or dead bodies. I really like the filter subscription, a filter arrives every 4 months which reminds me that it’s time to change out the old one. They did have a period when the customer service was not so hot, it was hard to get in touch with them, but they seem to have cleared that all up now. With the quality of the filters and the now improved customer service they won’t be losing my business anytime soon.
Kathleen Marin
02.10.2023
AQUAOVO
Aquaovo did our recent corporate water bottle project. We really loved the result and the payment/shipping was incredibly fast (we are located in the Netherlands). The bottles look incredibly modern and cool. We will be using them again-extremely pleased!
Cédric Joly
25.09.2023
AQUAOVO
Their products are great, but the customer service is lousy and seems to be getting worse over time. Simple transactions to get filters turned out to be a pain with mistakes in the order and poor or inexistent follow-up despite numerous claims.We have had to repeatedly contact the customer service to fix a simple order issue and it took 5 months to get it resolved!Just be aware that once a customer of this company, you are effectively in a captive market. If the service is good, that's fine. If it's awful, then you might regret your decision.I'm not trying to bash the company as I think their products are good, but they need to take a hard look at their organization and realize that customer satisfaction is linked to an efficient and concerned customer service.
Charles Morgan
21.09.2023
AQUAOVO
Extremely personnalised and professional service. They came to our house and solved the problem directly. Ensuring a satisfied customer was their number 1 priority. Good, generous people who are making a wonderful product.
Kelly P
05.09.2023
AQUAOVO
Pure Water From A Functional Piece Of Art…I first saw the Ovopur at a tradeshow in NYC right when it came out and I knew I had to have one! Within a few months, I had it set up and the taste was better than any spring water I'd tasted. Not only is the shape beautiful and functional, it is a piece of art. As is the filter! I didn't realize how much I loved it until I was without it for ten months. It's moved three times in the near decade I've owned it and never had a crack. I had to replace the tap handle once but only because it came loose; it didn't break. Customer care, especially, Johanne, is amazing! I look forward to new designs that launch in the future. No water compares! Thank you AquaOvo!
Gabriel Guzman
31.08.2023
AQUAOVO
I paid cash for an Aquaovo filter (yes, it was at a sample sale, and yes... I paid for a 'marred' version) back in November... that's 7 months ago by my count. Customer service is virtually nil, and when I do talk to people over there it's always the same story: Yeah... it's on a boat from China" well
Mark Tyrrell
06.08.2023
AQUAOVO
I have an Ovopur at home and I have given three of them as Christmas gifts, including the new tower this past Christmas. Everyone loves the product and the easy ordering system for the replacement filters. Everyone who drinks the water at my place, asks where they can get one! I also love my Alter ego! Great products from a great company! Best water you'll ever drink.
Marlise Vlasblom
22.07.2023
AQUAOVO
This is a good product, however I would suggest you verify your product in the store before bringing it home. We bought ours in April 2018. Upon removing all wrapping, we noticed that the upper container had a hole in the ceramic, as if an air pocket had been present before the heating of the pottery. This product is quite expensive and we immediately called back to explain. They told us they didn't have any left in stock, and would call back in 4-6 weeks when they would receive some. We never got any return so we contacted them once again in June. We were told that they would call us back in July when they would receive their next batch. Now we are at the end of August and still no news !!!!! Like I mentioned, verify your product before purchase !!!!!April 2nd, 2019 - Administration has now changed, and the service is excellent. We have received a new water dispenser with many extras. As mentionned in our previous review, this is a very good product. The dispenser is easy to use, and looks very elegant on the kitchen counter. We highly recommend this product !
Anna P.
20.07.2023
AQUAOVO
Their water is delicious! I have rarely tasted water that good. Their customer service is also great. The plastic that contained the magnet broke and they replaced it right away. Added bonus: the design is fabulous !
Ryan Rowe
20.07.2023
AQUAOVO
Very happy with my Alter Ego product. The insulated bottle keeps hot liquids hot all day long on my winter hikes into icy mountain terrain. The container is also quite robust and attaches easily to my backpack with a carabiner. I'm getting a lot of use out of it and thinking of picking up a second one. Great gift idea too
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