Sparkle Cleaners

Horrible customer service. Called 2 days ago for a pick up of a item to be cleaned. Was told someone would call me back ( the owner) for time of pick up and approx price quote. Still nothing. Send a email yesterday and still not a peep from anyone. I wouldn't go there if they gave the service for free. Great job people. Keep up the amazing work...

Very disappointed with the service provided at this establishment. I had dropped off an article of clothing to be altered and not only was the established time delay not respected, but the price initially agreed upon had also increased without warning. When I attempted to voice my concerns with this service I was dismissed and spoken to very poorly by the staff. Please be careful if you are thinking about bringing your business to Sparkle Cleaners.

Went in to the shop in a bind and near closing time and they provided excellent customer service. The tailor is knowledgeable and helped a lot. Both staff present were very polite and just seem like truly good people. Would definitely recommend, especially for alterations.

PLEASE DO NOT GO TO THIS STORE IF YOU VALUE YOUR CLOTHES. Horrifying experience after being a years long customer at this store. They used to be one of the best dry cleaners in Montreal but the ownership apparently changed and it's not the same. The receptionist -MILA will lie and bully you if they damage your clothes, and threaten you with law suits if you go public with your story. It is very intimidating even scary. I brought in my Dries Van Noten shirt in a condition like the one from the website, couple weeks after went to pick it up and see the colour leaked everywhere as in the picture. She didn't explain what happened, would not check the camera to verify the accident. She would not let me speak to the management and instead she made the horrific comment: This shirt is fake

The owner at this place is someone who knows how to provide exceptional customer service. I called the day before after closing hours and she still took the time to listen to my request. Came in the next morning at 7:30 and she was able to remove a stain from my blazer and other spots, have it pressed and all by 10:20! I highly reccomend this place to anyone who wants a dry cleaner that knows their stuff.

I am very surprised at the excellent service I received from this dry cleaners.I left them my winter jacket and they did an amazing job . I am so happy my jacket is so clean, fluffy, material was conditioned -it looks just like new. They are kind and very attentive at what you ask them to do.They also explain the risks of dry cleaning so that everything is laid out clear. They have fair prices. Keep in mind they don’t take cc but rest of options including interac e-transfer is available and convenient.Thank you so much! I will definitely come back for all of my dry cleaning and I recommend people to trust Sparkle as their name lives up to the cleaning they do and their service is one of a kind.

This business scammed me - I brought in two pairs of pants with holes to be stitched. The counter woman initially quoted $22. When I went to pick it up, it cost $62. They didn't call to ask for me to approve the new price, and kept giving me a run-around for 2 weeks telling me to wait for the manager, who was never on-site when I came by. I told them I need to sue them for the pants, and asked for her name, and she called the police on me.This business is terrible.

I came to pick up my suit for a Christmas party. The ticket said 5pm. I arrived at 5:05. The lady shewed me away saying she was closed then turned off the lights while I was begging for her to just let me get my suit. I will not return to pick up my clothes. She can have the damn suit because I will never return to that place

Wanted to get a fur coat adjusted.They told me to come back in a week.I called back a week later, not ready.Ali calls me the day after saying that it would be ready for me to pick up.I paid for an Uber to get there and pick it up and to my surprise it was still sitting there unaltered..Why would u tell me it’s ready to pick-up if it’s not??Took back my coat and going else where.All the bad reviews here are legit.Glad I didn’t take a chance with them to fix an expensive coat!