Tough Hu Roofing Ltd

Tough Hu Roofing has done a great job repairing some bad leaks in our roof. Mr. Hu explained everything in a detailed manner and charged a very reasonable price for the work done. I highly recommend Mr. Hu and his team if you are looking for reliable roofers.

Tough Hu team was a pleasure to work with. They were very professional and detailed, completed an amazing job on time and at a very competitive price. Would definitely recommend them!

Tough Hu did a great job on our roof replacement. They were prompt to respond to email questions, quick to get a date scheduled for install, efficient clean work installing the roof and very reasonably priced. I would recommend them most definitely!

This detailed review aims to highlight the crooked companies that are conducting business with the sole intent of ripping off innocent consumers. A company may claim to do work for Home Depot. But that does not mean Home Depot actually hired them to perform work on their behalf. What is likely to happen is Home Depot contracts out work to companies that they have a working relationship with, and that company would in turn, then sub-contracts out that said work, to other companies. Essentially what this means, (if the work is not done properly, a consumer may not be able to hold Home Depot liable for defects in the work done and or any other damages that results as a consequence of this defective.) A consumer who fall prey to such unscrupulous behaviour of these companies which piggy backs off reputable companies such as Home Depot may find it very difficult to get any kind of compensation for such sub –contractors for any sub-standard work.The company I am about to mention claims to do work for Home Depot as selling point in order to gain consumer trust and business. Home owners BEWARE.Tough Hu Roofing Ltd was hired to remove the old shingle and replace with new shingles, 3ft standard ice shield membrane and new metal valleys etc, on the roof of my home on June 28th 2018. One month after the installation my brand new roof started leaking on July 29th 2018, subsequently causing water damage in my home. Tough Hu Roofing came out to repair the issue. What was supposed to be a seamless repair and not noticeable to the naked eye, turned out be quite the opposite. Tough Hu Roofing Ltd had their employees patch up my brand new roof. When I asked the owner of Tough Hu Roofing, how were they going to compensate me for the removal of insulation and the replacement cost of replacing the wet insulation with blown in insulation as a result of the first leak.Tough Hu Roofing Ltd did not think that they were responsible for the leaking roof. As such, laid blame on the type of Fibreglass shingle product manufactured by GAF. When Tough Hu Roofing Ltd was asked about fixing the warped and damaged door trim in my home that was exposed to water. The owner of Tough Hu Roofing, did not see the need to repair the doorframe. Upon continued pressure to repair the doorframe, which was met with continued resistance from the owner Jiaxu Hu, who went so far to tell me that she sent the images of my damage doorframe to some of her Reno contractors and the Reno contractors told her only silicone caulking is needed to fix the problem with the warped doorframe. On August 8th 2018, after another rainfall the roof started leaking once again. This time around the water damage to the interior of my home was worst than before. Tough Hu Roofing Ltd was called back out to my home. On the occasion Tough Hu Roofing laced the brand new already patched up roof with black roofing silicone and sheet metal. What was already a bad situation or bad looking roof worsened in appearance. I asked myself if this is what I paid $6300 dollars for? A patched up leaking roof. I had a couple neighbors and myself investigate the patched up work that was done by Tough Hu Roofing Ltd, and what we encountered was very disturbing.The 3ft ice shield membrane included in the contract agreement was not installed anywhere on the roof that was inspected. Secondly, the roof was essentially patched up by the company (Tough Hu Roofing) that had no clue of what they were doing. It was horrible to look at. Thirdly the contractual obligation by this roof contractor stated that all nails and shingle material would be removed from the entire area of the roof and/or property. Clearly a major failure by Tough Hu roofing company. They did not adhere to the stated contractual obligations; as nails and shingle material were identified strewn all along the eavesthrough of my home, which would have caused water flow blockage. On August 17th 2018, my roof leaked for a third time, at which point, I was most certain this has now become a legal matter. DO NOT HIRE THIS COMPANY.

Tough Hu Roofing replaced my roof in May. Some shingles are unattached to bottom shingles. Comparing with other house, the roof looks bad because of wavy appearance. We are very unhappy with that.

These guys are fantastic! It is hard to find a reliable roofing company and I am very happy with this company. They did my roof 6 years ago and did a great job. A few months ago we had that bad storm and many roofs in my neighbourhood were damaged. I called these guys and they came out the next day and repaired the roof. No charge, no hassle. Outstanding service!

They did an amazing job for my house last year. Very reliable team. Absolutely recommand to all my friends!

My roof got done by this company a few years ago, they did a great job, the boss is friendly and professional, and very responsible! The price is very reasonable too! Also introduced this company to my friends and families too, they all had a satisfied experience with this company too! Awesome job!

Had my roof changed by Tough Hu Roofing couple of years ago, very competitive price with great work and service. Last year we had a very bad storm and lots of my neighbors lost their shingles while my roof was completely fine except a small piece of metal tore off from the side. Called them and one guy came the day after the storm to get it fixed with no charge. Qick response and reliable company. Cant be more satisfied.

Roofer is very professional, come on time and respond very quick on a huge windy day, gutter cleans very good, and showed pictures, highly recommend