Elite Property Management Ltd.

I had a viewing and no one showed up. Wasn’t asked to reschedule or to cancel. I called them to ask what was up, I was told the agent would call me back. Two days later and no call was received from them. Their lack of communication and professionalism is a 1 star in my opinion. Don’t waste your time with them

Rude employees and they refuse to fix anything but will up you rent the moment you ask them to fix something.Edit: July 5, 2023 I have been trying to contact Michael who responded to my review telling me to contact him for a couple months now with no reply. This is normal for Elite Property. This is what they have been doing to me for 1.5 years they have had control of my house. They try to make themselves look good to the public but wont actually fix any of the issues their tenants have and they will harass and bully their tenants any time they come around. This has been an ongoing battle with them, and if you complain, they raise your rent..

4 weeks in follow-up can't fix the washer at our building.3 unit empty have people looking for accommodation. They say they don't have any property available.Last yr when I move to Canada they answer to my accommodation request that I submit all papers like in 29 days was acting like they where providing me a government funding free housing or something.Absolutely hate it.

I have rented from them for 4 years now. This is the first year we have had any issues and the problem is the owners not the company. We shall see how things work out.

I think it's rather telling that a review I posted a year ago just got a response last week. My issue was with pests in the apartment building. When I moved in, I specifically asked if they had had any problems with pests to which I was told no. A few months into my tenancy I found cockroaches in my suite. I called Elite immediately and was told they had never heard of such a problem in this building. After speaking with my neighbours in the building, I found out this was an ongoing issue for YEARS before I moved in. Then, when I moved out, the property manager tried to keep my damage deposit without properly notifying me and I had to go to the Office of Residential Tenancies to retrieve it. Total waste of my time.

Had a sweet for years and even tho the ladies in the office were nice it was the worst experience of my life.windows leaking, huge mold issues, rodent problems, frozen pipes in the winter and forced to have sponge baths or no baths for weeks in the winter and on and on.By the time we moved out we both had serious medical issues.

The Worst Property Management Company! Serious water leak problems were left unattended after 10 months of constant complaints, resulted over 200k of additional cost left for the tenants to bear where it could be easily mitigated if remediated in a timely manner.

Worst guys to deal with, do not go there. Wasted around $10000 for the work they did wrong. They do not even listen now. His name is Mike, they installed our fence and sprinklers that are actually in next property. When we ask him to fix it he is saying do what you want to do he is not fixing it.Also, paid for under deck area that have not even been touched yet and he’s doing nothing about it too.

If I can give a rating of zero, I would. The only saving grace is the compassionate lady in the front counter.

I would have given 0 stars if I could. A simple request to replace a leaking main valve which was determine to be the responsibility of the property manager was not completed for weeks. After numerus follow up phone calls and messages, Elite put these request on the back burner with no actions.