The TRUE'STEA
106 Reviews
- Thursday12 pm–2 am
- Friday12 pm–3 am
- Saturday12 pm–3 am
- Sunday12 pm–2 am
- Monday12 pm–2 am
- Tuesday12 pm–2 am
- Wednesday12 pm–2 am
About the Business
The True's Tea Restaurant (淳上。生活小品復合餐飲） | Qooway helps you save money while you do your favorite things: shop & eat! Register as a member on www.qooway.com for FREE to receive your membership card and receive instant discounts and earn points to redeem for rewards.
Contacts
Call Us
+16042078469
Alexandra Rd, Richmond, BC V6X 1C4
Hours
- Thursday12 pm–2 am
- Friday12 pm–3 am
- Saturday12 pm–3 am
- Sunday12 pm–2 am
- Monday12 pm–2 am
- Tuesday12 pm–2 am
- Wednesday12 pm–2 am
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
- Takeout
- Dine-in
- Wheelchair accessible seating
- Wheelchair-accessible washroom
- Small plates
- Lunch
- Dinner
- Dessert
- Washroom
- Casual
- Groups
- Accepts reservations
- Great tea selection
Recommended Reviews
W T
24.09.2023
The TRUE'STEA
Minimum charge per person changed 3 times during the night. Coke had no ice. Ordered beer got served something else.Theres no bubble tea on the menu.Karaoke bar.
Eric Neumeyer
31.08.2023
The TRUE'STEA
The website says it opens at 11:30, but it doesn't open until 12...so we were waiting, and when we finally got in the waiter said it will be a long wait for food because they're not ready. Um doesn't your staff come in early to prep for opening?Food was poor, very salty as other reviews have stated.Then they wouldn't split the bill for us, fine, I calculate my share and go up to pay it by debit... But no they won't do that. They explain to me that I will have to pay for the whole thing if I want to use debit and that I should get my friends to pay me cash. Why?? It makes no sense. I won't be coming back here again.
Laur L
25.07.2023
The TRUE'STEA
Drinks not bad but expensive, they didn't ask what size I wanted and gave me large. Serivce wasn't bad. Washroom renovated since I came few months ago. Sat all night playing games and they would clean up the drinks once you're done. Most places won't let you play or will charge extra therefore the high score They make real money with the party rooms and alcohol sales but won't be mean against the small sales.
Jo Y
25.07.2023
The TRUE'STEA
I came in a group of 8 people, of everyone that ordered a drink, at best it was mediocre, at worst, tasted like water. The drinks were more expensive than normal and were smaller as well as not tasting good. For a place that clearly specializes in bubbletea, they managed to mess up the most basic milktea. It was a watery beige color and tasted like melted ice cubes mixed with perhaps an ounce of milktea. Other complaints around the table about their drinks included: overly sweet, slush was mostly ice and no fruit, tiny portion.The service we received seemed like we were an nuisance to the servers.I would definitely advise you go somewhere else.
J Chen
24.07.2023
The TRUE'STEA
Sunmary: horrible service, pretty good food.Under impressed by the service provided. Only two servers on a Wednesday evening, but there were only two tables seated before us (one was almost done). Menu items were somewhat limited for this type of place.After ordering two meals and two drinks, it took a while to come. My drink and meal arrived before anything arrived for my dining partner. Server who took our order also couldn't remember who ordered which one. Other server walked by with the other order and tried to bring it to another table. Drink came even later. After we were done our meal for a while, we had to flag down our server to ask for the bill. She proceeded to punch in the orders of another table that had arrived. Finally we lost patience and just went to the front counter to pay, but even then the other server was busy making two drinks from a take out order and took a while to get to us.
Chloe Maude
22.07.2023
The TRUE'STEA
DO NOT COME HERE!!!!!!!We came here looking for bubble tea and dessert. The music was TERRIBLE, but that wasn’t what made us hate it. We ordered some food, and after 30 minutes NOTHING came. We talked to the waiter. A while later the waiter came back with nothing and gave excuses. We left.SLOW AND HORRENDOUS SERVICE. DO NOT COME.
Jerry Lu
21.07.2023
The TRUE'STEA
The venue is much smaller than what it might seem. The business model is different than other clubs. Basically people can rent the club and run their own events, this can be a good thing or bad thing. Overall it depends on the event and host but I think if you were a young lad or lass you could rent this place for a good price and have a grand time
Anne CZ
20.07.2023
The TRUE'STEA
This restaurant would do much better as a nightclub rather than a restaurant. The music is pretty loud, the decor and furniture is set up in a way that gives it a nightclub vibe (especially with that stripper pole), the huge bar that takes up a good chunk of the restaurant, and the 2 huge screens (advertising the restaurant itself with people who work at the restaurant and more). For a nightclub, I would probably rate this place with 4 stars (I do like the songs they had on their playlist but I also noticed shortly after that they only have about 10 songs which they replay over and over again.)As a restaurant, which is what it is advertised as, I give it 1 star because the service is poor (so many servers but they either do not come to your table when you need to or they come to your table when you don't need them), the food is mediocre and way overpriced (ordered the duck and egg omelette-way too salty, and the grass jelly dessert-grass jelly was super bland and lacked the correct texture), and the seats are not suitable for dining in.I wouldn't go back for dinner.
K. Z. Li
20.07.2023
The TRUE'STEA
This place is laughable. I don't even mind bad service, but I have a problem when my food shows up completely different than what I ordered. Look at the photo... does the real thing even resemble the menu picture? Definitely not! Such a rip off for $15. I wouldn't even buy this for $5. Sadly we were forced to pay 15% tips for our group. If I had a choice, I wouldn't even pay for this junk at all. Will never return.
Howard Huang
09.07.2023
The TRUE'STEA
Visited late night, food quality was just ok but pricy compare to the quality.Have loud music there, can't even have a normal conversation without yelling. When we ask the staff to turn the music down a bit since we were pretty much the only group left at that time. They told us, they were not able to turn the music down, as they did not have any control of it. The solution offered was to move to a different table...
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Map
Alexandra Rd, Richmond, BC V6X 1C4
The TRUE'STEA