Regal ideas Inc.

We love the products from this company, they make our projects come together beautifully. They are smart systems, easy to install, and they have elevated our business offerings. Regal Ideas has always supported our business and we love to return the support.

I like the product but the warranty is non existent. Bought the LED lighting for my glass and stairs and it really looked great because it lit the steps really good. It wasn't a year that the RF controller quit and I had no lighting. I emailed and told tec support that I tested everything out and there was power into the controller but not out. Email came back questioning how I figured that out. Saved up for a year and paid almost $200.00 for a new light kit tested each part out and when I installed the new controller it worked. I promptly Emailed back and told what happened and weeks have gone by with no response. They do not honor the warranty policy.

Installed Regal LED lighting system last year and I must say how impressed I am with the complete system. It looks just as new as the first day it was installed. I did not think I would use the lights as much as I do. The rail installation was super easy. Highly recommend watching the videos before hand as it made the install that much easier. Recommend this product to anyone that is wanting a true maintenance free railing system.

Thank you to Regal's Sales Team in NJ for helping us close this project for a client. The Crystal Rail system is by far the most impressive railing we have ever installed. Rod and John both came out during install and went above and beyond with service!

Incredibly poor customer service. Purchased railings less than 3 years ago, they are poorly made and faulty. I spent thousands of dollars on their railings, just to have had a piece of glass fall out, luckily my child did not fall through as well. The railings have been installed professionally, and to regal railing specifications. Regal offers a 20 year warranty" and will not honor that. I was informed they did not start making my style railings until 9 years ago - even though I purchased them less than 3 years ago - this shows they can not be older than 9 years (not 20!) I will not be installing regal railings in our future home building process

From my initial reviewPurchased an entire glass decking rail system from regal ideas. Product was generally good and system was easy to install. There was, however one problem with the product. A minor item, a set of 6 foot vinyl inserts for tempered glass" (a $30.00 retail item)

I recently purchased approximately 90' of black regal glass system railings for my cottage deck renovation. We overlook a beautiful body of water and wanted to ensure the view wasn't blocked by railings. After a bunch of research we chose this product and could not be happier. They are easy to install for DIY'ers, look great, weather well, and have created the ambiance my wife and I were looking for. I wouldn't hesitate to buy this product again for a similar project. I am a thoroughly satisfied customer!

We used these on our front deck. Quite straight forward and easy to install. We ran into a bit of an issue with one product whose application was not clearly clarified on the website (which they are addressing) which in the end didn't work for us, and which we had started to install and thus could not just return" to the store we bought it. I contacted Regal directly

We just installed the Regal LED lighting on our 20'x20' glass panel deck and highly recommend this feature/add-on. It was very easy to install after we watched the video and had no issues at all. The lights look amazing at night and completes the look of the deck.

I purchased a Crystal Rail system for my beach house and it started to erode and fall apart within months of installation. I’ve recieved no help from the company and they have stopped responding to my emails. I would recommend never using this company. 100% dissatisfied!