Burly Boyz Moving & Storage

Mo and Martin were fantastic, personable, very professional and took great care with our items. I would use them again and recommend them to my friends.

Moved with the Burly Boyz from Edmonton to Vernon. Best movers we have ever had!! Polite, helpful, patient and affordable. Highly recommend them for any move.

The people who came to pick up and drop off my packages were very frendly and informative. Delivery did take a long time, 25 days, but I had moved across Canada so delays should be anticipated. In the end what mattered was nothing was damaged, and barely a scratch on the boxes we packaged with! We're planning on moving back in a few years and we'll definitely be using Burly Boyz again.

Terrible experience with our move from Quebec to BC.Once we paid, we got no call, no email, no update, no info, no advice on anything. I had to insist to get confirmation they were still coming at the planned date, and that's when they informed me, two days before, that they had changed the date to the day after. Without bothering to consult or inform me.Then on the day of the move the driver himself had to call me to say he was late and wouldn't be here before the evening. I had my plane reserved for the next day, the landlord was supposed to come in the afternoon to inspect the condo and take the keys.The driver called again saying he couldn't make it and was stopping for the night.The next day he was again delayed and arrived at night. The movers dealt with our stuff until 3am, while we had to leave to the airport at 6am!! We didn't have time to clean after them and to check in wih the landlord.In the end, the movers came with a 48hours delay, with no warning, no apologies, no updates... Most stressful experience possible.And then during the following weeks while our stuff was travelling coast to coast, still no updates, and also no word on the final cost of the move after weighing the truck. They only sent the bill the day before the truck arrived to the destination.I absolutely do not recommend the Burly Boyz company.

They delayed my move three times but didn't inform me before they were scheduled to arrive, and this was after they had called three days before the moving date and asked to come sooner (which I accommodated). When they did show up the movers had no tools to take apart the furniture, and on the receiving end they left several boxes in the wrong rooms (so they didn't have to carry them upstairs,) and didn't put the couch or shelves together that they took apart for the move. The managers refused to speak with me even after requesting to speak with them several times. Don't use this company. The extra stress created by their disorganization is not worth it!

Mo and Duffy were amazing. My move was smooth and fast thanks to these guys.They gave me quote within a few minutes and at the end I paid even less.Highly recommend burly boyz

DO NOT USE THIS COMPANY! They picked up a headboard in Ontario, broke it on the way to B.C. Delivered it broken and offered only $60.00 for damage. Jennifer in Edmonton neglected to send the contract with damage details when the item was picked up. They wanted full payment for a broken headboard and would not take any responsibility for breaking it. This company is terrible! .

I wish I could rate this company lower than one star!! BURLY BOYZ IS A SCAM!!! I am not exaggerating when I say that they made a HUGE mess of every single part of my move with them and that I have to STRONGLY WARN ANYONE considering using Burly Boyz moving to NOT USE THIS COMPANY if you value your time, money, property, or sanity in the slightest!!Where to start with my complaints about this horrendous company!! Their office staff is extremely disorganized and struggled to even accomplish the most simple of tasks, such as scheduling a pickup time for our items. This was a massive headache to have to deal with when already in the middle of a move.Further to this, the delivery of my goods was EXTREMELY delayed - it took them almost twice as long as quoted to move our items!! This was a huge inconvenience and caused a lot of discomfort and extra costs on our part as we had to buy unnecessary things to makeup for our items that were extremely delayed in transit.In the meantime we were stuck dealing with their incredibly condescending, unhelpful, and LAZY customer service representative who misled us about the details of our nove. We spoke with A***** who was consistently unhelpful - offering little to no advice or support as we dealt with all of our possessions being missing for weeks and weeks longer than she originally quoted. She was likewise totally unable to offer any kind of explanation for why our things were gone for so long, what caused the delay, and where they were exactly. She refused to escalate our issues despite numerous requests to do so, and constantly made excuses for why she was unable to help us at all. I would say it was like talking to a brick wall, but a brick wall would hopefully at least return your calls! It's as if she was paid to be rude and unhelpfulThe movers themselves were likewise unpleasant, incompetent, and careless with our belongings!! Things were poorly wrapped by them and ended up broken. They lost SEVERAL of our items, which I find shocking! To lose multiple boxes even after paying a premium for their moving service is truly mind boggling. What an incredible wast of time and money!! DO NOT USE BURLY BOYZ!!!!

Although i did not end up using their service, Jennifer from the sales department did not hesitate from giving advice or even addressing some of their flaws. The transparency was definitely something i admire and will give recommendation to consider them as a service provider.

Mo, Martin and Guri were excellent, they were efficient and careful when picking up my furniture for my move. Also very friendly!