Hôtel Québec Inn

Hotel was a unique experience with the tropical atrium and large gold fish living in a natural habitat with a nice balcony over looking it all. The pool however could be bit larger but the water was a nice temperature. The room itself had a very comfortable bed and provided a good nights sleep however it was lacking a USB outlet to charge devices, the wi-fi was also sub standard and the bathroom was dated with a shower head that was old and didn't spray too well. The breakfast at the Les Palms restaurant was very good, however the nachos I ordered in the evening for $18 was too small a portion for the price and it was a little burnt. Did like the amenities included the onsite bar lounge, restaurant, pool, hot tub and interesting atrium with tropical vacation vibe.

We reserved a room for two night with the inside balcony but they stuck us in the room with zero balcony it’s not very pleasant I must say ! Will probably never return and never recommend .

Ever wonder what a great hotel that gets details wrong feels like? We’ll here’s your chance. Got a two bed room , second bed did not have enough blankets, fancy shower head that couldn’t be held ended up spraying the ceiling and glass door to the bathroom that’s doesn’t lock so your entire family can smell your brand., sweet little pond and waterfall that just make enough noise to keep you up all night.,all for 280$ per night! And if you go to Quebec during construction holidays you are forced to rent for two nights….yay said no one ever….I see the appeal of buying a 100k truck to pull a 60k camper now….

I stayed here for a Sunday through Wednesday.I found that the place was actually very clean. The room was very comfortable, and well appointed.I had an inside facing room at the far end and found the only slightly annoying issue was the smell of the pool for 5 minutes upon arrival, and then goes away.During the week I heard no music playing and honestly the only real noise if you want to call it that was the two rooms next to me got together with some wine at a table and chatted till maybe 11pm.Restaurant food was very good, but post Covid expensive. Not unique to this place.Overall the place was very nice and for the price I was very happy.Like many have notes, it is a family type hotel and as such kids and kid sounds. Maybe there could be some kind of effort put into a segregation of kids and adults only but all in all, if you book at a place with an indoor resort feeling, don't complain that the place has indoor resort clients.Lastly as for honesty, I had a bunch of pro photo equipment with me, and I follow standard smart travel advice. The room is locked and no service sign left out. And when leaving, I check everywhere, because there are lots of steps from the room to the car, and like it or not, some folks may not have my morals, places try their best, no one wants to have thieves on staff, but some do... Until they are caught.

This hotel is absolutely beautiful! We stayed for 2 nights. The garden view off our balcony was really nice. Their gardens are very well maintained. The restaurant on site is very good. We enjoyed a show on the Saturday of our stay. I would definitely go back again!

Service is terrible. Nevermind the service.the attitude from all staff is disgusting. The person next to our room was also having loud music at 10pm and they never went to tell them anything. I had to personally go knock on the door twice and ask them to be respectful. All parents share similar experiences. Never giving them business that’s for sure.

Hotel staff was rude everywhere. Whether it was the lifeguard at the pool or the many people working the reception, they were all rude and didn’t care to cater to anyone. We had a group of 20 families staying at the hotel and we all hated our experience there. Yes the pool area is pretty but that’s all you’ll get there. Worst experience ever. Plus they charged usFor an extra night when we told them 2 days prior that we wanted to check out One day earlier. They didn’t respect the group contract, made everyone pay their full stay when they checked in. Worst experience ever. I would stay away. I’d give it a 0 stars if I could!

Swimming pool area was great. We enjoined the evening there.Rooms were okay, but require upgrade. Beds were comfortable.Dinner in restaurant was good (the ribs and seafood pasta were really good). Breakfast left the mixed feelings. Food was good and waitress Carol (sorry if I misspelled the name) was friendly and professional. But other waitresses were not. Two of us people came asked if we could order for party of 5 immediately (we need to leave the hotel as soon as possible) but they refused to take an order and said that we can do it only for when all 5 people would be here. And then they were giving us nasty looks an especially friendly when spoke to us. That was not nice. Then came Carol and everything went well.Overall it was a good experience,

The front desk took care of us considering our understanding with lack of French (on us) and early arrival. They were nice with all the questions we asked. The bartender was excellent and quick with drink, service, and food.The atmospheree was very nice. Rooms were clean but could use updating.Only negative was no wakeup call for either room was given and could have caused an issues.

We stayed 3 nights and paid more each night that the night before even though we had a confirmation for $149 per night. 2nd night was $169 and 3rd night was $249. Desk clerk could do nothing as all billing is done by administration centrally. Still fighting but since it's french there are language barriers. Avoid this and all Jaro group hotels even if you have a confirmation