crystal fireplaces, woodstoves, pellet stove, propane, bbq

Very bad experience the store owner is nice but his staff is not after dealing with his fireplace staff Eric we were not impressed as it took 4 weeks to get a call back from this store he finally came to look gave us a quote 2 weeks later my wife and I found someone else in the area that installed the exact same fireplaces we had been quoted by Eric which he still was 25% cheaper then Crystal flooring/crystal-fireplaces had given us and was ordered and install with in 1 week after we ordered they also did charge extra for using a credit card!!!!!NOT RECOMMENDEDNot willing to let you use a credit card at times they stated it cost the company a lot of money which I find is dumb as every other retailer accepts credit cards and don’t complain that it comes with a cost not everyone has 10,000 dollars cash there taking advantage of the newcomers to the area.An email is being sent to the owner of this establishment

Great place for service fast and friendly staff always willing to help

Excellent customer service!!

Great place to shop for you BBQ, Patio and Heating products!

This place is the place to get your flooring, fireplaces, tiles etc...the staff has got to be the friendliest and most helpful.... excellent service. I have recommended this place to several people. Keep up the great work Crystal Fireplaces, great work.

Not very impressed. My wife and I have visited the store, each called a total of 5-6 times to ask about getting an inspection on a chimney done as well as getting a new wood stove Each time we were told someone would give us a call. Our first call/visit was over a month and a half ago and we have not received a single call from this company.

Great friendly service ☺️

Beautiful showroom and a great variety of all houshold items no matter what your renos intail