Westline Ford

We have bought 2 trucks and a ca from Westline Ford. It has beco.e the standard of what it should be like to buy vehicles. No BS, no all day waiting. Excellent staff and service.

I recently had a roadside emergency, and Westline Ford was able to not only get me in right away, but they also drove me anywhere i wanted to go, kept me up to date on what was happening with my truck in real time. Very good customer experience!

Got an oild change found my oil cap on the battery and oil funnel still in the engine

I was very happy with my experience at Westline. I ended up buying a new truck there because my older F350 experienced mechanical problems just as I was driving past the dealership at about 2:00 AM on a -27 winter's night. In the course of the next couple of days I got the old truck repaired and talked myself into buying a new one. At no point did I feel under any pressure from the sales people - the new truck was my idea. Once I got interested then the sales person (Randy) I was working with was very helpful and very knowledgeable as well. Once the deal was made I continued on my way to Terrace with the new 350. To ensure the safety of my old truck and the camper the dealer volunteered to keep them at his residence until my return. A couple of weeks later I got back to the dealership and they installed the camper equipment on the new 350. At that point I was able to transfer the camper to the new truck. Once again, help was freely given and very much appreciated. I found the whole staff to be motivated, friendly and always willing to jump in and help. A good crew for sure!!!

After looking at several different dealerships all over BC my nephew told me about some great deals locally. Thank-you Westline Ford for the help and the customer service. I am very happy with my purchase and would recommend Westline Ford to anyone.

This is one of the friendliest and most helpful Ford dealerships I've ever been to. You can tell that they really care about the customers. Highly recommend using them as your dealership. I know i won't be going anywhere else

I was having trouble with my truck and they fit me in at 9am the morning after even though i called them at 4:45pm the day before. They're super knowledgeable but are wanting to help more than anything. The service manager was unbelievable and i couldn't recommend more that dealership for service or purchase.

On the phone I was quoted $159 for out of province vehicle inspection which is why I brought my car in here but then after the service which I’d say was pretty good and fast, I was charged $200 and when asked the clerk he simply said after taxes it comes to that. It’s bogus and if they gonna charge more better have an good damn explanation for it or just honour your quoted price my money don’t grow on trees. Service was good don’t get me wrong but the way desk guys handle my business I gave em one star

Paid $21000 to have an blown motor 2008 F350 6.4 swapped out with a wrecker motor ($2000.00 over quote).Things requiring repair before leaving dealership that were not addressed.1. Turbo coupler not replaced.2. Serious coolant leak which they did know about.3. Broken gas piston for hood while truck was in the shop.4. Transmission fluid not topped up.5. After driving for a couple weeks serious oil leaks found. A Star auto Wrecker (Prince George) contacted about 3 month warranty.Was told rear main seal is on whoever did the install.6. Westline Ford Vanderhoof, BC told me nothing they can do. Not on them.

Wife went in for an oil change appointment. She left 1.5 hours later with instructions to re torque tires. Didn't know the tires needed to come off for that.Low tire light also came on during the drive home, so I'm thinking it would have been been more efficient to check the tire pressure instead.