Pharmaprix

I love the staff here. They’re working on a limited schedule due to covid curfew, have more work than ever, yet the service is still spectacular. Kind, attentive, helpful, patient and smiling.

Great pharmacy & great people. I have been going to this location for a while and even had my covid shots here. The people are very friendly. The pharmacist was able to help me over the phone with a question for my Child. Thank-you!

DON’T buy anything from here…. I purchased some make up and when I took them home and tried them, they were dried out. I took them back to store (same day) and sales rep told me they don’t accept opened packages (but it was dried out) and to contact manufacturer to get a refund. Sales rep said the manager “will never agree to refund or exchange”. I will be contacting consumer affairs

If you are not family or friend, forget about the service.I have been the client for many years.Called to get thefree covid test, they said that they have it.Drove there in 7 minutes, the girl asked me that they don't have it.She asked who did I talked to?I told her, do you introduce yourself on the phone and she replied no.Then she asked me my name while looking in the drawer that they keep preorder meds to see if they put some aside for me, I replied you did not ask my name on the phone. She said then we don't have it.I asked them if they can put the side one for me the next shipment and the other lady replied we do not put anything aside.So the the kit but they refuse to give it to me.Only for family and friends!!!!!

I have never seen such a horrible customer service in my entire life!I showed up yesterday to refill my prescription of singular and was left hanging for more than 40Mins.I couldn’t wait any longer and told them I would come back the next day.I show up and they tell me my insurance has been canceled? Huh? I called another pharmacy who told me that no! Nothing had been cancelled.How can people be so incompetent! I was ignored all along! Bad service

I bought an esso gift card from this Pharmaprix during the holidays and it did not work at the gas station. I went back and Pharmaprix told me it could be a defective card and to contact shoppers drug mart because they can help. I contacted them in the beginning January 2022. They still have not solved my case and we are in mid March. I do not understand. I called them many times and they keep telling me they don't know when the superior will look into it. I have my receipt and card. I paid for a card that had never been activated. That is what Esso told me when they checked with the gift card number.

Provincial or Federal cannot give any responsibility to this Pharmaprix in particular.The wait times for consultation only are ludicrous

Absolutely unprofessional. They had chocolates up since Christmas and never took them down? I asked to speak to the manager and manager was extremely rude and literally was like ok

The best pharmacy and pharmacists! The owner is very kind and professional. Wouldn’t go anywhere else!