Gone With The Dogs

Very incompetent and unreliable. Had an appointment but was not told by the groomer she would not be in and she didn't even write the appointment in the book! We have the card she wrote the date on!Wasted trip! Not recommended!....In response to the owner's response to my review, this is EXACTLY what happened that day, again, this is all a direct result of the groomers incompetancy and the way you are trying to twist this as being my fault is quite disturbing!We have been going to you guys for rouglhly 20 years, never a problem. Desiree started doing our pupthis past year and it would have been the 3rd time doing him. We always book 2 months in advance when we visitto be on the safe side. We can only bring him in on Saturdays as I am extremely busy and my wife does not drive.So was I upset to find that I was not notified of not only the cancelation, but that our appointment wasn't even putin the book? Absolutely, as anyone would be, we even have the card with the appointment on it! As for another groomer willing to do him that day, that is an out right lie! The person I was talking to said she would get Desiree to call us and figure something out. I asked.. so he can't get done today? and she said no, they were very busy and probably wouldn't have anything before Christmas! This got me more upset but I was not yelling at this point. I went on to say that this was unacceptable and that I would have to seriously reconsider using your services in the future!. As I was walking out the door, the groomer started laughing at me and this is when I got extremely upset. I came back in and let her know exactly how I felt. Was I screeming at her? Absolutely! Was I using profanity? you're dam right I was. I know you are all going to stick together on this, but all of this is a direct result of Desiree's mistake" yet we are the ones being punished! This day in quetsion

Our dog has very high anxiety and can be difficult to deal with, but Desiree knows exactly how to handle him and he always comes home looking great. Thank you so much for your patience with Loki. Best dog groomer we’ve ever had.

My fur baby George goes to Dmytro&Anastasila. They do a fantastic job and George just loves them.

Best doggie spa ever (I always tell my wee dog Lillie that she's going to the doggie spa, and she gets excited). Lillie's groomer is Marie (as soon as I mention her name, Lillie gets excited and knows where she's going)I have been taking my dogs to Gone With The dogs for years. Best groomers ever, and I find the prices reasonable and way less than other grooming places! They really care about their clientele and their owners!Keep up the great workK ChislettWhitby, Ontario.

Today, my little girl Sarah had her first appt with Gone With The Dogs" and I thank them for taking her as she lost her last groomer

I am rewriting the review as they have impressed me more today for my dog, sugar's second groom today.Leslie was very patient and did an excellent job with her. She even gave her a bandana which made her look even more beautiful... I am glad I picked this place for my dog.

The haircut itself on my dog was fine. Didn’t notice till the day after his haircut that Hailey did on my dog he was not acting normal. Constantly sitting down, limping… I checked the area that he seemed to have discomfort and noticed a major red/swollen/irritated area near his pubic area, had to bring him to the vet and give him medication as he ended up with a skin infection. I’m unable to attach a photo here but will never be back.

Had a great experience with my Samoyed, Hailey did an amazing job. Super friendly staff and excellent service. 10/10 would recommend.