Lindt Chocolate Shop - Barrie

Awesome Service from the Lady who served us. I will be back before Easter and Good Prices, lots of chocolate ideas.Sign up toMonthly News Emails got 15% off for my next visit. Just wish they would put a store in Shelburne Ontario.

I've been here a couple of times over the last 2 years and always have a positive experience. Just went there today and both the ladies were so lovely! The deals are always great.I love the hand sanitizer that they have as well, it's sprays a mist that doesn't smell awful or make your hands sticky. My baby loves the chocolate coins too, thank you!

I was very disappointed during my visit on Dec 17 2020... I would just like to say that I understand we are in a global pandemic BUT there is a proper way to treat customers and follow protocols and then there is a wrong way.First off, I walked into the location, with no line outside nor an associate at the door. All the sudden I hear very loudly “you can’t come in, get out until someone leaves”. Feeling embarrassed, startled, and overwhelmed, I left the store. I saw two people come out and saw her wave me in... I walked in where I was asked to sanitize. I did.Secondly, as I was in the store now frustrated on how I was spoken to, not once did she apologize for the way she spoke to me. Then as I’m making my purchase, I had an associate come up to me and stand RIGHT beside me... cashiers not following social distancing, and now an associate is standing beside me. I backed up for my own safety but as o was leaving felt appalled at the fact that, I as a customer had more health and safety knowledgeable than a functioning store.This was the worst experience that I have had in all any store since COVID. I’m very disappointed in the way the staff talks to it’s customers and how I was treated. I do understand it is a tough time for everyone, but if you are going to work in retail have the decency to be kind and polite to everyone if that’s what you’re expecting in return.

WOW place with every kind of Lindt that they make and then some!Exactly what you want from a mega chocolate store.

Staff is always ready to help suggest different flavours and promotions great variety of Lindt Chocolate , always fresh Always Lindt ❤️

I had a horrible experience at this establishment. Prior to spending $150 on gift cards in December 2021, I had never shopped at a Lindt store before. After Christmas, one of my co-workers, to whom I had given a $50 gift card, told me that he had been unable to use it. I felt so pathetic for gifting something that didn't work. I went to the location as soon as possible to rectify the issue. They told me that they had no idea what the issue was but that they would pass it on to a manger. Over the course of the next month I returned several times for more information and got nothing. I was also repeatedly told that I would received a phone call but I was only called after the resolution. Finally, a month and a half after I had purchased the gift cards, they issued a new one.In my opinion, this could have been a simple fix, but what do I know? I only know that I felt like a complete loser for giving a useless gift and that I was left on the wayside by Lindt. Once they had my money, they couldn't care less about solving the problem. I think that the most disgusting thing was that they didn't offer me anything to make up for their miserable, pitiful service. Furthermore, when I asked if they would do anything, I was simply told, No."I'll never again darken the door of this place

Called and asked if they carry halal chocolates. The staff claimed Lindor does not. This is false information according to other locations I called. Either their staff was not willing to help or they aren’t open to servicing Muslim customers.

Great quality chocolate and friendly staff

Had to buy alot of chocolate for a work Christmas party. Staff were amazing helped me pick out what I needed also helped me load everything in my car.

Horrible experience, every time you go into that store, the arrogant staff member yells at the customers to sanitize their hands. Even though you have your own sanitizer which we bring into the store with me & say we use our own sanitizer which by the way does absolutely nothing to combat the omicron virus, these staff members continue to babble at you in a aggressive voice. It has come to a point, l will no longer go into this store anymore. Just a brutal attitude. Just be aware of this tactic if you have to shop there.