Freedom Mobile

Came here to upgrade my phone, the man was unhelpful, didnt bother explaining anything. He told me I'd need to pay $244 and have a plan of $86 a month (at least). It didn't sound right so I left and went to sunridge Freedom the next day and got the phone I wanted for $244 and $56 a month.

Went in and got my customer account creator of mine set up paid up on my credit all good business p asset functioning awesome

Got a new sim card with a great sim plan .Despite the fact that the queue was quite long it was good

This company is a pure scam business. I have been a customer with freedom mobile for 8 years now, and last year i came to this location to pay an invoice, and the agent told me that i qualified for a free tablet since I'm a long time customer, i was happy and took the tablet, however after a month, i noticed that my bill went up 25$ per month???That's $25 extra per month for something i was supposed to get for free.When i came to the shop to cancel, the agent weren't responsive nor understanding, even though i kept explaining to them that i don't use the tablet nor the data in the tablet, and that the agent informed me that there will be no extra charge on top of my normal bill.However the staff of this location and their manager kept insisting on me to call the call center to cancel and to pay the remaining amount of the tablet. Which seams to me as pure scam.I do not recommend this company to anyone. And especially this location at marlborough mall, they sell you so easy, but if you have trouble, they will just throw you under the bus.Worst phone company in Canada.NOT RECOMMENDED.Can't wait to cancel my full service with them.

I have been with freedom so long I can't remember even got my friend to switch NEVER EVER had a problem have 0 thoughts of changing companies THANK YOU FREEDOM

I came here with my friend Sonny to question a higher than normal phone bill he received. Although the customer service representative who looked after us was friendly he was not able to find the information on his computer that we needed and suggested we go to the Sunridge location because that's where my friend originally signed his contract.I drove him there and we waited in line for awhile. Then were told the computers were down and to come back in an hour or so. We left because we didn't want to waste any more time. I advised my friend to switch providers once his contract is up because, clearly, Freedom Mobile is not ready for Prime Time.

I visited on Jan, 2/22 hoping to upgrade my cellphones and plans. The useless person behind the counter was rude, unhelpful and unapologetic!Many customers walked out because of his rudeness. It would help if there was somebody else there with him to at least have someone to complain to.I'm now, instead, taking my business somewhere else.

Terrible service. 1st got the old device. 2nd get an awful service. They rejected to give you a service. Even i checked with technician that my address is serviceable. Terrible experience. Never use it in location. I seem to cancel all my freedom number.

Best phone and internet plans.$60 a month for 150 Gbps download.$120 for one year SIM card and just over 4Gig per month.Fantastic!

Please stop sending customers to CPR Cellphone Repair who are under manufacturer warranty" We do not provide service for Samsung Manufacturer Warranty