Travel Time Agency | Travel Agency St. John's

My wife and I have booked 3 trips now with Lois Barber. We have learned to always listen to Lois' suggestions as she really knows her stuff. On our most recent trip we gave her a dream list of what we wanted and she really delivered!

I am one of many COVID-19 brides, who unfortunately had to postpone their dream honeymoon! I was worried at first with what that meant regarding the deals we secured and how freely we would be able to arrange new travel dates and flights. Lois was perfect- she made us feel at ease and is now helping us plan a one year anniversary trip! She has taken care of everything, from securing new (and even better deals!), securing our flight credit for when we want to book our flight again, and ensuring our honeymoon will now be better than ever. I am certainly the type that loves planning my own vacations and trips- but now that I’ve been able to book so care-free with Lois, I won’t want to go back to doing it without them! They have made planning this dream vacation so easy!

Well planned travel experience! Will definitely work with Lois for future travel planning!

We recently had a very enjoyable 9 day trip to Paris. Everything that Collette had promised occurred seamlessly. She was very responsive before our trip and also while in Paris. I'd have no hesitation recommending her to anyone interested in a professional travel agent. Thank you Collette!

Lois with travel Time - TPI was phenomenal. She listened to our wants and delivered the perfect vacation for us.We had not travelled since COVID but Lois was able to provide all relevant details for insurances and safety related products and our vacation went off without a hitch.I highly recommend Lois as your travel agent.We thank you and will be contacting you, Lois, again in the near future.

A great travel agency that's well informed and gives awesome recommendations on cruise deals, all-inclusive packages, and travel insurance. They do honeymoons and destination weddings as well but whenever I've used their services for my trips to all-inclusive resorts, they've been amazing. 5-stars, for sure!

Excellent experience! You cannot go wrong having Lois and her team assist you with your travel plans. They have been helping my family with all our travel needs for many years and I highly recommend them. No detail is too small. I am certain you will be pleased with their service.

A review on Travel Time - TPI (Lois Barbour & team)Although I wish I could write a review based on a Honeymoon I’d taken (as we decided on our end not to proceed), I would still love to post a review about my experience of working with Lois (& Leah) of Travel Time TPI as they were recommended to me through this group. So often you see reviews on the bad and not often enough do people get rewarded on their customer service. We approached Lois a couple of months ago to get the ball rolling on booking our Honeymoon at which time she was super helpful. We were looking for Sand & Sun and although we are both big fans of Cuba, I was worried about it being Hurricane season so to ease my mind, she suggested Barbados (as this location tends to avoid the adverse weather more so than the more common Carribean destinations) . All of Lois’ responses were extremely prompt throughout the entire time we were in communication. Even during a time when she had to unexpectedly fly out of the country herself for her own family emergency, her team (Leah) stepped in and seamlessly took over communication in her absence. We were able to put our deposit down the day before the promotion ended and our invoice/confirmation was sent promptly thereafter. Fast forward a couple of months and we have decided to cancel our trip to Barbados due to a change in wedding plans and therefore, requested a refund of our deposit. Lois was again extremely prompt to respond and although, we were sad to let such an incredible promotion slip through our fingers, the refund process was also seamless. This is the benefit of booking with a reputable company and done in this way that keeps things totally flexible for customers. Lois sent our cancellation request to Sandals and asked for our refund to be processed the very same day (September 13th). She informed me that day that Sandals gives a timeframe of 1-2 billing cycles (months) for the refund to show back up on my credit card but that it does tend to come earlier than that. I received my refund last week (September 21st). My point in this review is that although we are unable to take our trip to Barbados, superior customer service like this is so important so Thank You Lois and your team at Travel Time - TPI for your incredible customer service!

I was having difficulty finding and booking a block of days at the resort in Mexico we were desiring to travel to for our anniversary in September. Lois Barbour from Travel Time was extremely diligent and found us exactly what we wanted. Since we were traveling abroad there were many new developments in travel policies. She kept in constant contact to keep us up to date on all we needed to know and do to make our trip safe and successful. Booking, airlines, trip insurance, travel advisories, ground transportation,..,every need was met. She was extremely responsive to all of my questions and requests. It was a joy working with her and I can say we wouldn’t have had this trip of our dreams without her. Thank you Lois and Travel Time!

We booked our honeymoon through Lois and can't say enough about her services. She was very knowledgable and had recommendations based on what we were looking for. She was very quick in her email responses and comprehensive in all her communications. She definitely has her bases covered! We'll definitely book with Lois in the future.