Sally Beauty

Do not recommend this Sally Beauty shop. I was assisted by a younger girl wearing a head covering and glasses. I told her that I was looking for a lilac temporary colour for my blonde hair. I was hoping to save a few hours from my very busy schedule and do it myself instead of going to the hairdresser. She sold me a Good Dye Young semi-permanent in the colour Stoned Pony & showed me photos of what my hair colour would be on the iPad. She advised to go more pastel, just to mix with conditioner, 1/2 and 1/2. I did the strand test when I got home and it turned out nice, I was happy with it. Did my whole head and was reading up on the product while it was processing. Turns out that online it says For Level 10 Hair" and "Not Recommended" for others. Sure enough

I came in here last night and the two ladies were super pleasant. Asked if I had a mask I showed my doctors note and mask excerpt card with the bylaw medical exceptions and they said ok no worries. Today I go in for product and LACY she said was her name. I walked in and said I was exempt showed her my note card and such again same as always and she says “oh interesting I’ll just stay over here then”. Staff need to be trained an appropriate response and that attitude as if she is disgusted with me is not okay. You are in a customer SERVICE industry. It’s as simple as “no worries, thank you for showing me, just remember to social distance!” And offer if you can help me find anything. It’s NOT ROCKET SCIENCE. Grow up and stop acting like I have a disease just do to having a medical disorder that makes me exempt. Hope management addresses this or I’ll just start ordering else where.

The red haired girl who works here is phenomenal! Peppy, fun, relatable, knowledgeable, helpful. The list goes on. Sally Beauty is lucky to have her on their payroll! She gets customer experience!!

The staff at this Sally's location is horrible!! Three ladies in particular were there the day my sister went in to buy bright pink hair color. One was supposed to be a hairstylist of some sort, who portrayed to my sister that the bleach she was going to use would not wreck her hair, after she specifically asked if it would. Trusting said assosiate, she bought and used it to her horror, it did quite a lot of damage. To the point of her hair breaking off and leaving it uneven and forcing her to buy temporary extentions. It gets worse. Upon returning to the store upset that the associate had misinformed her about it being safe to use, the staff not only was not apologetic in anyway whatsoever, but they actually laughed at her and taunted her by saying don't worry

I had an amazing experience here! I came in to buy some christmas gift and Mackenzie was so helpful. I ended up leaving with 4 extra products for practically the same price because of the deals. my girls are gonna love this heat spray :)

Worst experience ever. Staff was extremely unfriendly, and I mean EXTREMELY unfriendly. I wasn't greeted when I walked in, and when I asked how to get a product out of a locked case the worker responded with a dirty look and other than that, no acknowledgment. Unfortunately enough, this same staff member had to help me out at the cash register. She didn't say a word to me, and she didn't even have the decency to pass me my bag. Instead, she simply turned around. This store is good for basic nail supplies, but doesn't have anything fun. OH AND TO ADD TO THAT, I called previously to coming in and asked if the store carried holographic nail powder, which she responded yes, and when I showed up, there was none to be found. I don't think she even knew what I was talking about. I am very unimpressed with this store.

When I first started shopping here years ago I kind of noticed that the girls didn't have much knowledge of hair and their products. just recently over the last couple of visits I've run into some really really helpful knowledgeable girls specifically one today named Georgia super sweet super professional and brighten my day by knowing that it was my birthday thanks Georgia and your partner with the amazing hair.

Best Sally's in the world, the women are amazing and actually helpful.... definitely will be going back

I've been to this location a few times. Tight layout, but pretty good product selection. The lady who assisted me recently was very pleasant but I had to seek out her help. And the cashier, who acted like she was serving the Queen with the customer ahead of me, was less than pleasant with me and instead of greeting me, just asked me to verify my contact details. She instructed me to Have a good one" afterwards. Meh...Frequent this location for the product selection

After telling us systems were down, we went to a nearby bank to withdraw money only to find they closed 30 minutes early.