Brimley-Lawrence Animal Clinic

So far I’ve had no issues here. It’s always a pleasure and my dog RiRi loves it here. Everybody is very kind and understanding. They’re always happy and you can tell they genuinely enjoy making sure our pets are healthy and happy. Will update if anything changes.

My family and I have taken our family dog here since we first got her in 2016. Personally thought the prices were a little steep but considering this was our first dog in over a decade, I assumed my guesstimates were off. Always found we spent more time waiting than the actual appointment itself. One time we had our dog boarded here while we were on vacation, and noticed upon pick-up that she was significantly low energy compared to her usual high energy self. Thankfully she started having energy again a few days later.Our last appointment was Dec 2022 when we noticed a lump in our dog's chest. I suspected it could be benign (i.e. lipoma) since she's a senior dog now, but the vet/tech at the time had told us there's no way of confirming unless they get a sample which would cost $1000+. When asked if there were alternatives, we ended up paying $360 (incl. tax) for a urine & stool test. I don't believe we got any call (no news is good news" decorum) but $360 for that testing was a bit much."

My best friend came and they told her to put her dog down!!!!! Another clinic performed a surgery which was ultimately very successful and gave the dog years more to live.So many other vet clinics to choose from. Don't bother coming here.

Outstanding Care for Our Beloved Pawp - Walk-In ServiceReview:I cannot express enough gratitude for the exceptional care and compassion that Mary, the veterinarian, provided to our furry family member. Our pawp had been experiencing stomach issues since Saturday morning, and Mary took it upon herself to ensure his well-being was her top priority.From the moment we arrived at the clinic, it was evident that Mary is not only highly skilled but also a genuine animal lover. Despite not having an appointment, we were pleasantly surprised to be addressed within an hour. This level of efficiency and accommodation was truly impressive.Mary handled our pawp with the utmost care and tenderness during the examination, putting both him and us at ease. It was heartwarming to witness the affection she showed towards our little one, making us feel confident that he was in capable hands.What truly amazed us was the level of dedication and support Mary extended beyond the initial visit. We made a follow-up visit the next day, and she exceeded our expectations in assisting us. She went above and beyond to ensure our pawp received the best possible care, taking the time to explain his condition thoroughly and answering all our questions patiently.But it didn't end there—Mary even took the initiative to call us later to check in on our pawp's progress. This level of personal attention truly touched our hearts and reassured us that we had chosen the right veterinarian for our furry family member.Overall, our experience with Mary and the clinic was nothing short of exceptional. Her expertise, genuine love for animals, and dedication to going the extra mile make her an outstanding veterinarian. We feel fortunate to have found such a caring professional who treated our pawp as if he were her own.We highly recommend Mary and this clinic to all pet owners seeking top-notch care and heartfelt compassion for their beloved companions. Thank you, Mary, for being an exceptional veterinarian and for taking such wonderful care of our pawp, even without an appointment.

Upsettingly callous customer service. I’ve had nothing but decent experiences with their sister clinic, Bellamy Lawrence, but this clinic will treat you like the trash littered outside their clinic.Reception cut me off continuously and became irate when I became frustrated, then called me back 7 times within 5 minutes, and dropped the line when I answered the first 3 calls. Then reception very rudely denied having called me more than once at all and was totally unapologetic about the dropped calls. Reception also decided our interaction was a competitive interruption sport and they must feel very supported by management in their horrible behaviour because they were confidently and bitterly rude, and challenged me to raise a complaint.Even if you excuse the unprofessionalism of the receptionist, the vet who eventually called to talk to me before releasing test results was also short and ended the call with only “yes we don’t need to discuss, BYE.” And the other vet we’ve spoken to twice now in person was very condescending and dishonest about her initial advice to us regarding the cat’s diet. I wouldn’t trust their note-taking.Overall shocking interactions. Overpriced tests. Unclean environment. Unprofessional staff.Take your pets elsewhere. I highly recommend the Beaches Animal Hospital. You will spend more but you will be treated professionally. Even their sister clinic Bellamy Lawrence is a better visit with empathetic, professional, and caring vet techs.

We lost our beloved cat Paulie who was 16 years old. He died from an inoperable tumor in his throat. This place though not much to look at has the most compassionate and caring veterinary clinic in all of Toronto. They actually care more than most and are extremely affordable.

I'm shocked by all the negative reviews of this place!!! Aswe have had only the most compassionate experience from every staff member during the most difficult time in our life.We had to put our beloved 18yr old dog to sleep. Dr Mary was very patient in explaining her diagnose and gave us enough pain meds so that we were able to take our dog home after the first visit to say our proper good-bye. Unfortunately on our second and final visit our dog had gone into a seizure in the backroom on the day of the 'procedure' so by the time she came back with the dog, they had to administer the needle rather quickly but Dr. Mary had apologized profusely and I felt that she also had hoped it didn't ended this way.I appreciated her kindness in giving us the time and space to be in the room afterwards. We choose to have the ashes returned to us and the cremation was handle by Gateway, who also did a beautiful job with the urn and paw print.Thank you to all the staff for being so kind.

I came here today with my elderly dog who was seizuring. I understand they are not a emergency hospital but the time we arrived there were no other patients there. They made us wait for 30 min, after then, people with appointments started to arrive. Once they signed them in they told us that there was a 3 hour wait because we were a walk in. My dog passed away not even 15 min later. If they knew the had appointments coming in why didnt they tell us instead of making us wait. EVERY MINUTE wasted was against my babys life. Shame on this place.

Excellent staff that ensure your visit is as enjoyable as possible, and animals are treated with respect and love. Visited to get the puppy's nails trimmed, which is done with no appointment required. Short but pleasant wait allowed me to weigh the puppy. Recommend this reasonably priced and well staffed clinic.Clinic is located a short distance from an excellent dog park with multiple fenced areas for small, medium and large breeds.