Dia Amore

For the past 8 years or so I have been getting my watch batteries replaced by Rob at the Pickering location. I find him knowledgeable, prompt and courteous. Their price is very reasonable, the wait has never been more than 5 minutes, and I have never had a problem with the work done. Before replacing batteries in my expensive watches he informed me that they could not guarantee the integrity of the seal afterwards, and if that was a concern I should take them to an authorized dealer. I don't swim or dive, so it wasn't a concern for me, and the price of the replacement was much less than what I'd pay at an authorized dealer. So I'm a satisfied customer.

Yesterday I needed 2 watch batteries replaced. I have recently moved to west Toronto and arent close to Dia Amour and the service Ive depended on for years. I tried 3 jewellers in a Mississauga mall and they couldnt even open a basic watch back. I was heading east today, so I visited Rob and it took all of 3 minutes to replace 2 watch batteries. Im a fan of watches and horology and if taking care of your watch/timepiece is important, including having a battery properly installed, see Rob at Dia Amour Jewellers. Rob isnt just a battery installer, hes a watch technician...BIG difference!

Originally went to resize (links taken out) my gold/diamond watch. Quick accurate service with the best price I found in Durham. I then went to have 3 gold chains fixed and a gold bracelet resized. Again the customer service was amazing, price was amazing (best I received) and they once again did an amazing job.

I dont mean any hate but I realllly cannot stress enough that you should NOT bring your watches here for any kind of battery changes, link removals, etc. I brought a $25 watch to them to get the battery changed years ago only for the watch to come back with the chapter ring completely misaligned almost to a 180 degree rotation. Countless horror stories from friends and others I've met in the mall when talking about watches of their 800-1000 dollar bulova watches having the batteries replaced only for them to not be pressure tested nor the customer be informed that a pressure test is necessary. Now mistakes happen but for this to be a consistent thing (4 instances in the past year) in regards to something that is extremely basic watch knowledge when dealing with any kind of water resistance nevermind 10-20 bar. In addition to this just assuming it was a case of bad luck or my friends mishandeling of the watches I took my $130 invicta watch to them for link removal and ever since then, 6 or so months later i still have to push in one of the push pins because the woman accidentally jammed the pin in upside down which means it is now jammed in there slipping out sometimes which creates discomfort and chance for damage of an integral part that is not easy to replace for a consumer. In regards to the somewhat hit or miss customer service some have brought up I will say the tall man is very pleasant to speak to and the woman can be very helpful as well. That being said man it really is not a good idea to take your watches here. I'm a little wary at the fact that they claim to be a Seiko A.D. yet unlike any other seiko A.D. I've come across they seem to only sell digital clocks as their waiting for their shipments?... fishy....most seiko A.D.s display atleast a watch or something.....its been over 10 months if not longer....

Very quick and easy transaction, very very nice looking silver pendants and extremely quick repair services. Got a new lobster clasp and jump ring with very clean soldering job done in less than 10 minutes. Unfortunately can't remember the guys name but he's always super nice and helpful!

Friendly, professional, and very knowledgeable!My family and I have been coming to this location for many years even though we live about 50km away, but it is definitely worth the travel as the owners always go above and beyond to take care of all of our jewelry needs. Any time I need a battery change for a watch, this is the place to go - prompt and reliable service. I usually shop around for 5-10 minutes while I wait! They offer a variety of high-quality gold and silver pieces that are both unique and fairly priced. I can always find the perfect gift here (they have something for everyone!). The employees do a very good job of making you feel welcome and appreciated as a customer and you can see that they go out of their way to come up with solutions or to find you that perfect piece of jewelry.A very dependable, must-visit small business!!!

Just got back. Very pleasant experience. I was impressed.Rob fixed my Citizen watch and gave me some very good advice about my Seik divers watches. No question he is the real deal.I looked at the negative reviews on this site and find them utterly implausible. This is an honest guy who actually knows what he is doing, offers a fair price, and who will tell you the truth. it doesn't get better than that. I will be going back with my other watches.

Came here to get my seiko watch band resized. When I got it back, there were deep scratches on it (i get that minor scratches are inevitable but some scratches were DEEP and it was obvious that the job was rushed). One of the links was very scratched up and pointy that it cut my skin. Came back and nicely asked if he can switch that link and the guy said ''it was too much work'' and he'll just smooth it out. When he did, obviously the spot was no longer the same colour as the watch was a gold plated stainless steel. Before he gave me the watch back he had the audacity to claim that it might be replica because it was different than the ones they sold (assuming to cover up the faulty service). I told him I had the receipt for the watch and how much I paid for it and he then said oh it may be real then". Very unprofessional. Never coming back."