Primacy - Clareview Family Medical Clinic

If I could come here all the time I would! Dr. Ho is the best doctor I have seen in years. He listened to everything I said really well and gave me workouts to help with the problems I came in with. Can’t recommend this place enough. I did not catch the name of the lady at the front desk but she was so nice too!

A pretty standard walk-in facility. The front desk staff can be a bit brusque, but when you have that much work in front of you all day, it's understandable. The 2 doctors I've seen have been polite and efficient. They aren't overly interested in going further into depth with questions, but again, it is a walk-in and there are many patients in and out of this clinic each day. They get the job done and are as courteous as they can be in the ten minutes you have their attention.To those complaining about being turned away at the doors near close: if a clinic closes at 5 and there are already patients inside waiting at quarter to, they are not reasonably going to be able to fit you in by 5. There's a reason they are able to stop taking walk-ins at a certain time -- because if they weren't able to, they could be stuck there for quite some time just processing the people that take advantage of that and show up in the last 15 minutes. Closing times at a clinic like this should mean something. They are not a hospital and are not obligated to make themselves available to patients outside of their posted hours. Try arriving earlier to ensure you're seen by a doctor. Or if you need care after those hours, maybe try going to a clinic with longer hours.Overall, I like this clinic. Until I find a family doctor I feel comfortable with, I will likely continue to visit this clinic for minor to moderate concerns.

Do NOT go here if you value your health!After reading the other reviews, I feel a bit better knowing I wasn't the only person to have such a terrible experience with Dr. Yamamoto. I went to him after having insanely terrible abdomen pains; so bad I couldn't stand up. I described how bad the pain was and I was waved off after a few seconds with the doctor and wrong information on my symptoms. 2 weeks later I was still having the same reoccurring pains, but now it had spread to my lower back as well. Again, sometime so bad I couldn't stand up or breathe at times. I went back to Dr. Yamamoto and explained to him specifically that I think I might have kidney stones. He basically laughed at my concerns and told me I'm wrong about that. He said he could send me for an x-ray but it would be a waste of time". Again

The receptionist was very rude, a caucasian, black hair female. Last time I visited this clinic I was in my work uniform and got a mask (from a different receptionist) before seeing the doctor. Today I came in my plain clothes and basically felt like I was taking their last mask. The receptionist asked me if I had a mask in my car and because most places that require masks offer masks. The receptionist made it clear to me that it was their mask she was giving me which I'm sure is covered through AHS and tax payer dollars. I thanked her for the mask and apologized. As I waited for the doctor to give me my paperwork another female came in the clinic without a mask and was told it was ok and she was even taken to a separate waiting room.It would be nice to be treated equally from all receptionist with basic customer service skills and same equal treatment for all patients. It also shouldn't matter status/uniform of the individual going back to EQUAL treatment. Hopefully this helps management realize more training is need with basic customer service skills.

Dr. So is our family doctor for almost 10 years. He is an awesome doctor!

My family and I have been coming here for over 20 years, friendly and professional staff! Dr. Ho is the best doctor I have ever had the pleasure of seeing, he has helped me through many hard times.

Today was my first visit to this clinic but it won't be my last. After sitting in the waiting room for only 5 minutes I was called back to the examination room where I saw Dr. Ho. The doctor was very professional and had a great bedside manner; he examined me and wrote a prescription while taking the time to explain everything and making sure all my questions were answered. The clinic itself was clean and the reception staff and nurse, while not as professional as Dr. Ho, were at least as good as one would expect. I live all the way over on Jasper Ave but decided to check this clinic out based on other positive reviews. All I can say is that the drive is worth it and I'll be sure to come back here as the need arises.

Do not go to Dr.Yamamoto, he treated me the worst I’ve ever been treated in my life. I came in for mental health issues and was turned away he would not look at my file or my diagnosis. please save yourself and never go here.

Dr. Hans Yamamoto is by far one of the worst doctors I have seen. He is very rude and condescending, has 0 bedside manner. At my last appointment I was expressing the way that I have been feeling, and looking for some guidance, he did not even let me finish speaking and left the room while I was mid sentence. He came back a few minutes later with a prescription and blood work paper, when I told him I wasn't finished speaking when he walked away he responded with I'm back now aren't I? Relax" I was quite upset with this. This is not the first time he has treated me like this. He makes me feel stupid

What a horrible experience. Upon meeting Yamamoto, he did not introduce himself.(had to ask receptionist who my doctor was after the app.) His assessment took less than 5min and interrupted when I was explaining my health history. Ordered several tests that I had completed same day. Did not hear from the office for several days over when they said they would contact. When I followed up I was told the doctor does not need to see you"....when I still have the same symptoms (stomach ache).Horrible attitude. Worst patient care I have seen. Do NOT go here!"