Urban Villa
5 Reviews
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- Wheelchair-accessible parking lot
Recommended Reviews
Michaela Gill
23.07.2023
Urban Villa
The place itself is wonderful for a large group like ours. Lots of space, nice home, not a bad location. Booking the place was a different story. The property manager was very friendly but it would take days (at time weeks) to get any kind of response from her. Pretty stressful when you're trying to book 25 ppl for a busy long weekend and your accommodation options are getting thin. Great place, friendly manager, but very unprofessional in response time and not answering questions and confirming your stay.
Anne W
11.07.2023
Urban Villa
This place looks amazing... too bad we never got to stay there. Despite promising a 24 hour reply on their website, it took a week and a half (after four emails and multiple phone call attempts) to reach someone.We finally got a reply confirming the booking one week before our arrival date, which was subsequently cancelled because they emailed me by mistake instead of someone else. While we had been waiting for them to reply, they had rented to another group. Very disorganized and unprofessional.
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2735 Richter St, Kelowna, BC V1Y 2R4
Urban Villa