Vancouver Sofa and Patio

Wow! The best service that we received in a long time! We were able to make a private appointment and was impressed that they were able to accommodate our tight schedules. We already knew what we had in mind so it was easy to go in their store and start looking at all the pieces they had. Teresa was so supportive and so helpful - I wasn't 100% sold on one of the sectionals that I had my eye on and she suggested a rounded corner sectional - not only was I able to make the piece bigger, but also maximized the seating capacity. We fell in love with the Portofino selection and with again great assistance from Teresa, we chose the top quality grade fabric as the furniture would be exposed to the summer rain and sun elements. We definitely wanted something that would take the summer rain. We ended up with a beautiful sectional with lots of seating, a great firepit with the wind barrier, cover, and dual colored fibreglass, enough bright accent pillows to make any room pop and an amazing extendable table with stackable chairs and an umbrella that tilts and swivels so that I may cover either the table or the seating area/firepit. We were also able to get all the rain covers for all the pieces too. Overall, knowing and shopping around for this Ratana furniture - they really exceeded our expectations. You get top of the qualify furniture, amazing service and great pricing. You will not be disappointed!

Harry at Vancouver Sofa and Patio was so helpful, honest and straightforward with us. We looked all over the lower mainland and ended up coming back to Vancouver Sofa and Patio for the best price and service. Don't waste your time going anywhere else! We love our new patio set and fire table!

Truly bad. I'm guessing the customers leaving the five-star reviews must not have had their furniture for very long, because it fades and falls apart within a few years. The lime green couch cushions faded after the first season, so we had to get new covers (in white. do not even bother getting another color) (throw pillows we bought from a different company didn't fade at all). Then all the wicker resin started breaking apart at the end of last year, so we made armrests to go over it and try to protect the furniture from further damage. We bought a five-piece set three years ago for $3500 and despite a lot of effort trying to save it, we gotta recognize it's just extremely poor craftsmanship. I painstakingly removed all the wicker resin from our coffeetable (staple by staple) in an attempt to redo it after it totally fell apart, so I know exactly how ill-formed it is underneath. Whatever factory assembled this does very imprecise and cheap work. I almost never leave online reviews, but I'm compelled to do it in this case because I'm having to sell this set today as almost complete junk three years after buying it, for $50. Bummer of an outcome for me, but I hope if the store sees this they'll consider working with different manufacturers.

I can’t say enough good things about the customer service we received at Vancouver Sofa and Patio. Theresa showed me all the options that satisfied my criteria. Didn’t take long to find the perfect patio and dining sets. So happy!!!!!

If you’re looking for high-quality patio furniture at great prices, as well as excellent customer service, I would recommend you check out Vancouver Sofa and Patio.The level of customer service I received was incredible. I’ve had the pleasure of dealing with Harry, Kathy and Jerry. There was no sales pressure; they listened to what I was looking for and showed me suitable options. The service I received after the purchases were made was just as excellent, and they were happy to answer questions and switch out one of the items at no cost to me. There was a great selection of furniture to choose from, and the quality is superb compared with other furniture that I had been looking at in the weeks prior. I’m extremely happy with my purchase and will be enjoying it for years to come.

I have been in retail for over 35 years but have never met anyone as great as Jerry at Vancouver Sofa and Patio. Their quality and selection is far beyond everyone else in town with amazing prices. Staff is family like and very friendly, no hard sales here! We ended up with a high quality Rattana Patio set for the price of what we would have spent on junk elsewhere.Definitely worth the trip to Richmond if you want to speak with great staff and see great products!

Great experienceGood selection of Ratana patio furniture.Teresa is very knowledgeable and took her time with us to educate us and show us all of our options. We did not feel rushed or pressured. We ended up going with Ratana and Sunbrella fabrics as we wanted quality, long lasting pieces, although they do have a wide selection at various price points.We are very happy with our choices and how our patio transformed.Delivery and set up at additional cost was also seamless and professional.Thanks Teresa and Vancouver Sofa and Patio team !

Vancouver Sofa and Patio offers an outstanding selection of top quality outdoor furniture and accessories. We had the pleasure of meeting Teresa who is extremely professional, knowledgeable and friendly. She took the time to show us many options and she answered all of our questions. She was able to look at our outdoor space and help us decide on the appropriate furniture. We are extremely happy with the service we received from the purchasing of the furniture to delivery. Thank you to Vancouver Sofa and Patio for making our outdoor space a dream.

Jerry & Maria were wonderful & helped us select the perfect dining table + chairs, fire table & counter table for our new patio/deck. It was a pleasure to work with both of them. Jerry even personally delivered our cushion covers for the dining chairs & bench. There was an issue with the fire table (propane vs natural gas) which Jerry resolved immediately. Thank you!!!