O'Folie Salon & Spa

Most terrible bang trim of my life. Lady was racist and rude. Pulled the chair on me so I would fall. Sabotaged my bangs. Her coworker quoted me 20 dollars, however she surcharged me 25. Would give them 0 stars if I could. Not bipoc friendly.

I’ve had two terrific hair cuts here. Turned out great every time and I have thick wavy hair that needs a lot of work. Super welcoming too. Only place I trust in Montreal to cut my hair

Last minute appointment and Ofelya was a delight! She used a wonderful treatment on my hair for a blowout and it was shiny and soft for days afterward. She even through in a little makeup help before I left! Can’t say enough good things about this salon!

Honnêtement I have no idea what happened. I walked in to ask if I could get a haircut and just wanted the split ends to be trimmed. Didn’t need a wash so we skipped it; but then Ofelia was doing I don’t know what. It felt as if she was randomly cutting small pieces of hair. I’m not sure that my hair are even; I’m not sure she knew what she was doing… I felt like she wasn’t a hairdresser and just improvising. Other people here are reassuring but my experience was bad. I was in and out of pthere in 20 min- and it costed me $68 + tips. I left an extremely low tip how confused I was. I pulled my hair up for this evening- I have no idea how it will look once ironed. She didn’t separate my hair; did not wet them properly; did not even clip sections. Nothing. She did what anyone could do…just cut randomly. My hair are straight; but since she was spraying water on them I left looking wavy as if I caught rain. No brushing; combing; no styling. I now regret my random impulse. She was nice to talk to; but still: it was a ridiculous experience. I kept thinking how at the “mercy of the hairdresser” we are once we sit in the chair…

By far the best place to get a haircut in Montreal! Ofelia knows how to cut my hair like no other hair stylist has before. I go there monthly, and she'll always be able to squeeze me into her busy schedule!!

I don’t know how this place is still in business. First of all, it’s gross, unhygienic doesn’t begin to describe it.My 2 friends and I went in for facials, they offered us water, and the glasses were dirty. We should’ve left then. They brought us downstairs, where the decor was less of a spa ambiance and more of a rub and tug kind of place.There were 3 of us and only 2 estheticians assigned to us. So 1 esthetician was doing both my friend and I at the same time. They were unorganized, unprepared, using Kleenex to wipe our faces. We left there with a layer of gunk on our faces. I’ll never understand how they had the audacity to charge us full price.Save yourself your time, money, and some frustration by skipping this « spa ». I wish I could give them zero stars on this review.EDIT: in response to their answer to my review:1. You kept asking us if we wanted an “upgrade” and we declined repeatedly. We booked for facials, NOT massages.2. If you couldn’t accommodate us on a Sunday afternoon, don’t book us. We were out of the building well before 5. Don’t try to make it seem like you did us a favour.3. The only thing I do agree with you on is that a Groupon would’ve been of higher quality and service.

As unsatisfied with the service provided at O Folie I am, the most unsettling part of it is the owner’s reaction. We booked facials, blamed mix up on the person booking massages instead. Pressured us multiple times into changing for massages, even though we made it clear we were not interested.The glass of water served while waiting had dried pieces of pink smoothie or whatever it was.The basement was unclean, the glass table in waiting area was dusty and had glass stains all over the place. Not at all a suitable environnement for any relaxation treatment.They didn’t have the proper staff or amount of equipment and rather then saying so, they were completely unprofessional and gave a very mediocre service. One my friend as lying there for 20 mins unattended, no one explained to her she was sharing one esthetician for 2 customers. While my other friend didn’t get a facial or any treatment on her face other then a massage and for some reason a foot massage.Kleenex were used to remove products at every step. Although the esthetician did her best, she was constantly bouncing between us and going upstairs to get water.BUT the worse part of this experience, is that faced with our insatisfaction, the response was to imply that the booking error was on our side. Following a negative review from my friend, the owner was completely disrespectful going straight to insults and calling us cheap.I have no problem spending money for a service, but paying to get this kind of service is incredibly frustrating. Very telling the response from the owner on our reviews and past negative reviews from others.Save yourself some frustration, go elsewhere.

This “spa” was walking distance from our hotel and seemed reasonable for an impromptu couples massage.Upon walking in, we were greeted and the aesthetics seemed nice. We were brought downstairs to the less than glamorous basement where the massages were to take place, it was then I thought we should just leave... and we should have.The room was unsightly, the floor not swept and dirty, massage beds were covered with beach towels, and the headrests not well secured and didn’t appear all that sanitary (mine smelled). We had been left to change with little to no privacy... so we discussed quickly and my husband convinced me we should give it a try.There was no private changing area, the basement mechanics made noise throughout the entire massage and there was no relaxing music.... they made mention of it and perhaps that would have drowned out the loud noise coming from the basement equipment and upstairs, but they never turned any music on.The room was not warm, there were no nice smells and it didn’t not offer a relaxing vibe.His masseuse seemed much more professional and delivered a good massage, worked on his shoulder which he indicated had been bothering him and used hot towels.My masseuse didn’t seem to have any experience, perhaps she’s the receptionist. She didn’t seem know what she was doing or how to give a massage, she applied no pressure and my back feels no different after the “massage”. She spent too much time on legs and overall I feel like she had no training or technique or any clue as to what to do... No hot towels were used.The massage did not last an hour, we were greeted at 4:30pm, the massage started maybe 4:45pm? They left the room a few times and at the “end” they just left for 5 or more minutes and then came back at 5:30pm to tell us it was over... not sure where they had gone, but we certainly didn’t receive an hour massage.My husband was happy with his service and his masseuse made up for the less than “spa” experience.When asked upon checkout how the massage was, I replied “good” simply because I felt bad for the woman who did such a poor job, but as I left very disappointed, it seems helpful to forewarn others... go somewhere else :)

Really bad experience and I am a very patient person. I was told that the owner was out on vacation and the boyfriend was taking care of the business. I just went for a quick manicure and the woman who did my nails was really nice and patient to remove my shellac and do my nails. However, the owner’s boyfriend was rushing us since 5:30pm (the close at 6) asking the manicurist every 3 mins how long she was gonna take to finish! I told her not too rush, they have to wait until we are done. But he kept pushing and pushing and yelling that he needed to go because “he had a life outside of work, he had better things to do”. He made everyone uncomfortable and did not even know what to charge me at the end.I feel bad for the employees that work there, that’s not the way you should treat your employees nor your client. At one point he even asked me if I was going to pay for his uber, because we were taking too long!Terrible experience, definitely never going back there again.Also, the manicure job was not the greatest for the 30$ I paid.

My new go to salon! I had my hair dyed from bleach blonde to brunette, my eyebrows and makeup done and was beyond satisfied- the team was friendly, accommodating, knowledgeable and I never stopped smiling!! The owner was honest and understanding despite my tardiness. Prices were reasonable and fair. It was a friendly atmosphere with an enthusiastic staff. My hair was dried and treated but there was no judgment and I felt INCREDIBLE and healthy upon leaving. Thank you so much Ofelia, gorgeous salon, amazing staff- so grateful for your service cant wait to return!!