Paul Davis Restoration of North Country, NY

Contacted Paul Davis regarding an odd smell we thought may be mold. The office staff and the director of mitigation, Nicole, were extremely helpful.Tristan and Tyler came out and did a very extensive inspection for us. By far the best technicians we have had out for quite awhile. Excellent customer service.We will definitely be going with Paul Davis going forward. Cannot recommend them enough!

Randy recently re did the floors in my bathroom since a recent sewer back up did some damage. Randy was extremely helpful and made sure the work was done in a reasonable time frame even though it was the holiday season. His work was fast, professional, and once he was done he cleaned up after himself. I would recommend Randy to anyone who is looking for some reliable.

The crew that our home was not only professional; but they were so caring and sensitive to our medical needs. The lower level of our home was flooded ŵith water due to the malfunction of our boiler. They worked very closely with our insurance company and is now setting up sub contractors to complete the sheet rocking, painting,, wood working and replacing the entire rooms carpet.I highly would recommend this company to anyone for so many great reasons. We were truly blessed to have the young woman that coordinated the operation in charge.Thank you to ALL of thePAUL DAVIS GROUP!

We recently hired Paul Davis to complete mold remediation on the inside of my father in-law’s house. We were so thrilled with the results, that we hired P.D. to clear out a garage that had a lot of moldy and water damaged junk inside of it. The team that arrived worked exceptionally quickly and took everything out of the garage and loaded into a dumpster for us in just a couple of hours. It saved my husband and I a great deal of time and energy.

My grandma (last name: Robinson) used this company in Spring of 2022 after a backed up sump pump ruined her basement. She went through her insurance, which led to her using Paul Davis Restoration, and we are left appalled by the results. I think this company took advantage and thought that they could do as they pleased with the property instead of completing the job.After ripping out the bottom portion of the walls, the carpet, and the wood flooring, she is left with the bottom part of the walls completely cut out and it is now an unfinished basement. To replace these materials, it would not have cost the amount of money that was estimated. Your website states, The final step in our process is to repair and rebuild the wrecked parts of your home. " Why was this not done? And "Paul Davis is the leader for disaster restoration services and we’ve made ourselves known for our ability to restore homes back to their pre-damaged condition." > Are we talking about the bare bones of the house or what the insurance money should have gone towards which means replacing all of what was damaged?Nicole also treated my grandma horribly. Over the phone

I put my house on the market this past winter and discovered, much to my surprise, during a home inspection that the attic was full of mold. Paul Davis company was amazing from start to finish. Initially I met with Scott Rockwell, a consultant who collaborates with the Paul Davis company. From start to finish I was never stressed about this process and getting my home back into shape to sell. Scott and the Paul Davis company had great communication with me. Their quote was almost spot on" even though they were required to use more remediation chemicals than expected. Scott came back for a final inspection and clearance for the project. Thank you for being such great

My washing machine water hose split and flooded my laundry room on my main floor. It also went through the floor and my basement ceiling fell. Susan, the head of the project, and her team of Randy and Matt arrived timely and dried my rooms out, removed carpeting etc. These 2 guys were so polite and helpful. They made me feel like I didn’t have to worry. They returned 2 times and finally today Susan removed the dehumidifiers. Susan is an absolute asset to your company. She never lost her patience with the million questions I asked her multiple times. Susan is extremely knowledgeable about water removal and drying process. She let me know that her goal was to make my house dry, and she did. In my opinion Susan is an employee that should be moved up the ranks. She represents your company with pride in the work they do. The whole team knew that I was very stressed out about this and they did everything to put me at ease. I would recommend Paul Davis restoration to anyone.Paul Davis

We called Paul Davis restoration in aPanic because water came in through our basement door and covered the entire basement floor. Starting with the conversation with Kim who answered the phone I was assured that help would be on our way and she calmed my nerves with her professionalism and compassion. The team arrived promptly and came up with a plan and went right to work. They cleaned up and respectfully handled our personal belongings with such care. The water is no longer visible in our basement and we truly appreciate the Paul Davis team for their quick, compassionate, professional and thorough job they did for us!

Every person on the team that I encountered whether in person or via phone was pleasant and helpful. Someone from the team kept me informed about the process, progress and snafus during the entire experience. They made me feel better about a bad situation and were understanding when the insurance representative was not. They took pictures and inventoried all that was lost to mold contamination which I didn’t know how I would ever find the time or mental strength to do myself. Very grateful they were recommended to me.

Susan and her team were wonderful to work with. She was very knowledgeable and efficient and replied so quickly to any questions. I would highly recommend their services!