Edmonton Furnace and Carpet Care

They were on time, professional, answered all our questions, did a good job cleaning the vents & carpet. Gill the owner went above, did his best to clean the dryer vent which was in a tight spot. Good job, would recommend.Big shout out to Julia the receptionist who is so pleasant on the phone, answering all my questions.

If you’re looking for a reasonably priced provider of area rug cleaning, look no further!Dropped off a large area rug that most other cleaning providers wanted to charge the cost of a brand new replacement, and was provided an excellent service and price that would warrant an annual cleaning schedule with Edmonton Furnace and Carpet Care.

The team showed up when scheduled and did a fantastic job.. took pictures and videos along the way and showed me as they were cleaning how bad things were and when presented with a difficulty they simply worked harder to get the job done instead of making excuses. Will recommend to all the neighbors who asked why there was a furnace cleaning van in the driveway.

Edmonton furnace and carpet cleaner was terrific, highly recommend this company!! Great job in carpets thru out the house snd furnace cleaning. Very responsive with great communication!

Gill and his team were amazing today. Quality work and gave us time explaining how to keep things clean going forward . 5 star serviceDevon , ABJMartin

I am delighted to give Edmonton Furnace and Carpet Care Company a glowing 5-star review! Their service was exceptional from start to finish. The team was professional, knowledgeable, and friendly. They efficiently cleaned my furnace and revitalized my carpets, delivering outstanding results. Their pricing was fair and transparent, and their customer service was top-notch. I highly recommend them for their professionalism, thoroughness, and excellent service.

This company did such a great job when we had them out to do our furnace and duct cleaning that we had them do our business warehouse hvac cleaning, and then had them out again to clean our carpets and area rugs in our home.For us to use the same company for both business and personal cleaning speaks volumes!They delivered on every promise they made and were on time, took great care not to damage or stain anything, and were happy to show me before and after photos of my ducts. (I took a few of my own and they were accurate).I’ve used many hvac and furnace cleaners in the past and the occasional carpet cleaners, but my days of hunting to get this service is over. This company has a place on my contact list and that’s a hard place for a company to get!I highly recommend them. Their pricing is awesome. Their service is awesome and they go the extra mile - literally (driving to Calgary to do the warehouse).I’m delighted with the results of their hard work. They are a great bunch of people to work with.Thanks!

The initial customer service experience was great, booking the appointment was easy and the woman I spoke to was informed and very pleasant. Upon arrival the two men began work, I was in the middle of a meeting so I told them if they needed me for anything to come find me; I was in my dining room the whole time. I put my two cats upstairs in the master, and told one worker to let me know when they go into that room so I could shuffle the pets. About 5 minutes later I noticed it sounded like they were upstairs so went to check and see what room they were in, only to catch one cat running down the stairs. In full panic mode, because both doors were open and with the noise they were obviously freaked out, I began searching for the second cat hoping he didn't get outside already. I found him and threw both of them in the closest room I could. When I went upstairs the guy I had spoken to gave me a blank stare as I expressed my frustration that my instructions weren't followed, and the other tried to stammer out some excuse that he had tried to find me and failed to, so continued work. Later the same guy, I'm assuming the supervisor of the two, tried to sell me a different excuse as to why the situation occurred.At the end of the appointment they charged me an additional service which I had not asked for, and no one had come to me to check before they proceeded with the work. They left the dryer vent debris laying in our front garden bed without saying anything to me as far as clean up. Finally, they changed the less than 2 week old furnace filter replacing it with one we had already purchased and did not leave an extra filter as part of the service. I called the next day in the morning and spoke to a different customer service person, who was not as pleasant to deal with, and was assured that they would leave one at our door that day, five days later and no filter.All in all the service was completed, but I would not recommend this company nor use them myself again.

Booking went well , they had to push appointment ahead 1 hour the day before . Prices were discussed before appointment day. Was recommended to do dryer cleaning from the owner/tech on my rental unit . Was hesitant to pay more as money is tight and he re ensured me saying the furnace cleaning will be cheap only 9 vents" so in my mind no additional charges for vents . Told them go ahead .With frustration with the owner he told me I misheard and I explained to him why he convinced me on the upsell with the only 9 vents comment ..I was still in wrong gave me a measly $10 discount to solve issue.I should of cancelled the appointment as more ads came up for cheaper services with a free additional hot water tank cleaning but I kept my appointment because how intially polite and smooth the booking went.Note to owner ..when upselling service let people know how much they are going to be charged to clear confusion

Mandip and his team do such a wonderful thorough job each and every time. I have been using Edmonton Furnace and Carpet Care for the last 10 years to clean our furnace as well as the all the carpets in our house. They are so professional and always do a fantastic job. My husband suffers from allergies so it's important to have our furnace/ducts cleaned as well as our carpets. I would not trust anyone else.Highly recommend you call them