Toyota Gatineau

My wife and I came in to buy a new vehicle and we dealt with Ricardo Benjamin. He was very informative and really went over and above to get just what my wife needed. No pressure and very pleasant to deal with. I highly recommend this dealership and seeing Ricardo.We will definitely be back for our next purchase.

Beware of Toyota Gatineau. They sold us a car with incorrect tire measurements, putting our family's safety at risk, especially during winter with young children. The consequences were severe when one of the tires catastrophically failed, and the tire broke off entirely while driving, which could have caused fatal accidents or severe injuries. We were left with a hefty repair bill of over $2500, as the suspension was destroyed, not to mention the additional $1000 we initially paid for the tires.Throughout our interactions, the dealership's negligence and incompetence were evident. Despite multiple diagnostics, they failed to identify the tire measurement issue, even though we used their service center for tire changes every winter since purchasing the car.They even charged us for services we didn't agree to. When confronted, they refused to take responsibility and brushed us off, promising a call from management that never came. This level of unresponsiveness and indifference from the general manager, service manager, and even the president displayed a shocking lack of professionalism and customer service skills.Considering the risks to safety and hard-earned money, we strongly urge you to explore alternative options for your car-buying needs. Toyota Gatineau's actions speak volumes and undermine their empty claims of 'family values.'The severity of Toyota Gatineau's mistake compels us to warn others about the potential hazards of dealing with this dealership.

Highly recommend. Staff was helpful, friendly and honest. Paul went above and beyond. Somehow got us our hybrid vehicle is one month when other quoted 18-24 months. Simon felt like a friend giving us honesty and useful financial advice. Worth crossing the River.

We had a great experience today at Toyota Gatineau with Paul Blanchet. The service was top notch and we got an amazing deal. Surpassed our expectations! I would definitely recommend!

Awesome service, friendly staff, Marc Labonte is very knowledgeable and patient. We highly recommend you doing business with them!!Merci pour votre service formidable.

Great service and I would highly recommend Paul Blanchet. My mom and I came in just to take a look at the Corolla Cross and we ended up ordering it on the spot! Paul made sure to perfectly match my wish-list to the car model. Above and beyond service. Cant wait to get my Corolla.

It was pleasure dealing with Toyota Gatineau. We worked with Paul Blanchet and France Bernard who provided great service to accommodate our needs and we're able to get us the minivan we wanted. We were told on the Ottawa side it was a 2 year wait and Paul was able to find us our car in less than half that time!This is the second car we've purchased from Toyota Gatineau and would recommend going to them.

Dealing with Ricardo was a pleasant experience.Ricardo is a knowlegeable sales person who treats you fearly.He is polite, respectful and considerate.I would definitely recomend him yo my family members and friends.

Above and beyond customer service. Coming from the Ottawa side, we were told getting a new hybrid would take 2 years with the current delays. We had the pleasure of dealing with Paul Blanchet, who promised and delivered us a Rav 4 hybrid in 4 weeks. Thanks again to the entire Gatineau team for making the buying experience a pleasurable one.

Verify happy with the communication and service we got with Toyota Gatineau. We worked with Paul Blanchet and he was a pleasure to work with and worked hard to get us the car we wanted. Would recommend him and Toyota Gatineau