TOP GUN TACTICAL SALES

Purchased my first rifle and shotgun from them. Arrived very fast. Excellent costumer service/communication. Very happy dealing with them. I highly recommend Top Gun Tactical Sales to anyone.

I have a fraud charge on my card from these people and have never heard of them or ordered!

PSA - Post Transfer FreezeIf you have ordered inventory that fell under the transfer freeze, you should check in to make sure they were able to get your transfer in time.Communications with Top Gun Tactical has been hard at times but eventually I heard back from their sales manager (Robert Goodnough).If you have tried to get in touch with them through their website, there is a chance that they never got your message due to some server issues.I would recommend that you call their store directly through their listed phone number. Keep in mind, this is a small business ran by what appears to be a handful of exhausted employees due to recent political decision towards their industry. Be patient with them but do follow up often if you have any uncertain inventory transfer status with them.My 4/5 rating is a bit weird. I did have a somewhat frustrating and disappointing experience with how my order was handled, but after some back and forth, Robert did make it up to me thus why I gave them such a high rating.

Worst customer service. Pre-ordered a Glock 44 on 01-Jun-2022 and was given an ETA of end of June. Called back first week of July and was told coming soon. Called twice in the last two weeks of July and both times Robert Goodnough told me over the phone that my gun was brought in and was pending transfer. Checked with CFO on September 4, when they said all my transfers had been approved and that there was no Glock 44 pending.I wrote back to the shop asking about the status of my order ASAP. They got back to me saying they are refunding my money. Obviously you’d refund! I knew you couldn’t do it! Should proly learn to do business from other shops, specially those in Alberta! Was my mistake to have chosen you. You guys are just incapable and you proved it!

They have none of the stock they claim on the site. Waste of time / money.

The fact that I never ordered from here and they trying to take money from me is crazy…. They need to make sure ppl going then the right information….

Had a fraudulent charge on my card and ive never shopped with this company or heard of them.

I made a preorder in june, alot of hurry up and wait as expected, answered my phone calls and emails, my purchase came through this morning now it's more of hurry up and wait thank you very much Robert for your time and effort.

This is my favorite place to purchase a firearm, the owner is extremely helpful and I seem to always find the best prices here! This is my third time purchasing!