Hotel Quartier, Ascend Hotel Collection

So we went with my family and stayed at this hotel and J dont beleive its a 4 star hotel as rated. It deffnetley can be a 3.5 star. We had two king rooms, one is deluxe and other is regular king room. Only difference is deluxe was abit bigger and the regualr was so small for a king size room. It felt lime a double bed room.So what I did like was, the room bed was comfy enough and was close to the mall and other restaurants.What I didnt like was that, the room gets really hot and when I try to turn the A/C on and reduce the tempreture, it will work for 5minz and during that time, the room starts to cool off but then the AC turns off. And doesnt start again until i reduce the tempreture more. I had to keep doing this over and over and over again, I had to wake up during the night time to reduce it multiple times and was not happy about that. And also because we had our 1 year old and he was sweating and was not able to sleep as well because the rooms were too hot. From the thermostat you can only have it on Auto or ON. So when you keep it on the ON mode you think it will work but it does not. The other thing that was bad was, and im not sure why though but all the channels on TV was just news nothing else. There was no movie channels no kids channels or even go to rent or buy. I even asked the front desk and they said its only the news channels they have. The washrooms need to be updated as it was too dark inside. Only light is above the sink, but when you are in the bath tub its really dark. But most of all is the restaurant (Barbie). We had lunch there and that was okay. The next morning We went for breakfast where it was buffet and for the value for it is $17pp and it was just eggs, bacon and sausge. No way that was not worth $17pp and coffe and tea was extra. And it was cold also. Also the breakfast wasnt even refilled and it was still 9am. That was the worst. It was better if went to Mcdonalds and got breakfast that is right across.Overall the value for the room is not worth. I would think might need to reduce the price or upgrade the rooms.

Honest Review!!!I'm not the type of person that is usually negative but here goes my thoughts.Room:1. Hotel is not a 4 star hotel compared to other ones with the same rating and same price.2. The room is small for a king size bed.3. Bedsheets looked like it had mold or a type of stains in them (I might be wrong)4. Hotel lobby entrance not clean5. Staff is friendly6. Shower doesn't have a door but half a glass which is a very weird design and water can get out on the floor easily.7. Lack of lights in the room, it was fairly dim.Restaurant:The restaurant itself is clean and looks nice.Breakfast: (breakfast buffet)1. The food was cold2. Not a big selection compared to other hotels with same rating 3. Coffee doesn't taste good.Dinner: (quesadillas, wings and ceasar salad)1. Very bad service with a long wait time. Waiters weren't friendly!2. Food didn't have taste and it was horrible.3. There was a piece of the plastic in my wings plate (cross contamination), there was hair in my ceasar salad. Two waiters were told and none apologized, they had to ask for a manager which gave us vouchers" to eat at the restaurant again

Amazing hotel.Hôtel Quartier have amazing employees. Proud, polite and professional. I recommend no hesitation for short and long stays.

The pool has 3 ladders with only 2 high rungs. No stairs. Very poor for older and handicap clients.

Really nice hotel. No breakfast included though. Room nice and clean. I was here for my 10th year wedding anniversary.

Great place to stay. Hotel is clean and provides a lot of amenities. If you plan on a longer stay, I would suggest requesting housekeeping as they only clean the room every 3rd night. Kids enjoyed the pool in the evenings and hotel was close to many restaurants.

The staff were friendly and accommodating and the bed and pillows were nice. But other than those things, this is by far the worst hotel I have ever stayed in. The room was dirty. The curtains had stains on them and looked like they had NEVER been washed. And the bathroom - oh goodness, the bathroom! I don't know what is wrong with the pipes in that place, but the there was a definite stench emanating from the toilet. And as if that wasn't bad enough, I found hair in the shower. Gross! 10/10 would never stay here again.