Diamond Truck Centres - Parts, Sales, Service
142 Reviews
- Thursday7:30 AM–8 PM
- Friday7:30 AM–8 PM
- Saturday7:30 AM–4 PM
- SundayClosed
- Monday7:30 AM–8 PM
- Tuesday7:30 AM–8 PM
- Wednesday7:30 AM–8 PM
About the Business
Diamond Truck Centres - New & Pre-Owned Heavy and Medium Duty Truck, Trailer, Bus and Forklift Sales in Edmonton and Northern Alberta | Diamond Truck Centres is a full-service dealership serving Edmonton and Northern Alberta. We offer a full product line of new International Trucks, including the new LT and HX series, as well as International and competitor used trucks. Here at Diamond, we offer both trucks and trailers, and serve you in parts and service, financing, and much more. If you're interested in seeing what we offer, stop by and see us at our Edmonton dealership today. Whether you come from the city, or rural Alberta, we'll be happy to bring you up to speed. We have two locations in Edmonton, AB, as well as additional locations in Leduc, Acheson, Sherwood Park, Grande Praire, Lloydminster, and Fort McMurray.
Contacts
Website
Call Us
+17804541541
17020 118 Ave NW, Edmonton, AB T5S 1S4
Hours
- Thursday7:30 AM–8 PM
- Friday7:30 AM–8 PM
- Saturday7:30 AM–4 PM
- SundayClosed
- Monday7:30 AM–8 PM
- Tuesday7:30 AM–8 PM
- Wednesday7:30 AM–8 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Credit cards
- In-store pickup
- In-store shopping
Recommended Reviews
Rocky Balboa
18.10.2023
Diamond Truck Centres - Parts, Sales, Service
Clerks are very rude at parts and services, don t even look at you when you talk to them.They make feel like they don t care about your needs.
Ash Gulbranson
05.10.2023
Diamond Truck Centres - Parts, Sales, Service
Very good place to work. Has everything you need for your International.
Byron Turner
02.10.2023
Diamond Truck Centres - Parts, Sales, Service
Do not take your truck here. Brought truck in for diagnostics on a switch pack issue, what should have taken no time at all according to them took 2 hours, wanted the code pulled causing the check engine light on again over an hour to hook up a computer which was already hooked up to get the code and tell me it is the air intake heater grid but requires more diagnostics to determine whether it is the heater or the controle for the heater. When I got out to the truck found the dash was still apart and the switches were hanging by the wiring. Thier explanation was we didn't know you were going to be coming to get the truck yet they had to move it out of the shop for me to take it and I had to wait 45 min to get the truck. All this and they had the audacity to charge almost 550 dollars to bail my truck out from these thieves with a licence
Linda Pederson
28.09.2023
Diamond Truck Centres - Parts, Sales, Service
This company is so successful that they don't need any more customers. Our company tried to resolve a customer service issue with the Parts Manager more than a year ago. That incident was addressed. The second time it happened, we received no response. We tried to resolve the issue with our Sales Rep, he no-showed for the meeting and then made an excuse that a message was left (no message was left on any phone in our company). We escalated the issue to arrange a conversation with the VP of Operations only to be brushed off. The $75,000+ a year that we used to spend in parts isn't even worth a conversation to try to remedy the attitudes and service issues that we faced. Extremely disappointed by the entire team in Edmonton.
Kenny Tomlinson
31.08.2023
Diamond Truck Centres - Parts, Sales, Service
I cannot believe the terrible customer service they are providing brought a truck there for a simple fix they took it upon themselves to replace replace parts before contacting customer for permission then demanded 500 almost $50 for the truck to be released when they didn't even finish putting the dash back together would never recommend anyone wear their private or a company to use this company for servicing
Howard Marsh
24.07.2023
Diamond Truck Centres - Parts, Sales, Service
Brent is one of the best salesman I come across in my lifetime. Also to mention Tommy in financing, she works very hard to make customers get the best deal available. Thanks to you guys and keep up the good work.
underdog245
24.07.2023
Diamond Truck Centres - Parts, Sales, Service
Beware of the mechanics here. They are liars and cheats. Took our truck for an issue and they stated it had a problem completely different than what it was. Charged 4 hours just to diagnose the truck which I know they really didn’t spend all that time on it. Then tried to charge me 7K for something 2 other mechanics said it for sure didn’t need. Took it somewhere else and got fixed for 1/4 of thePrice. Please beware. They might be the dealership but they are crooks
Dharminder Saini
24.07.2023
Diamond Truck Centres - Parts, Sales, Service
The person in spare parts front office is rude other then all staff good and helpful
Justin Davis
19.07.2023
Diamond Truck Centres - Parts, Sales, Service
Bring your truck anywhere but here, my recent experience with diamond international was a mess. We asked for the codes to be read and to figure out a switch power issue. 530 dollars later we got the truck back not even put back together. Laziness overcharging and argumentative staff.
Harinder Kang
17.07.2023
Diamond Truck Centres - Parts, Sales, Service
I purchased a timer heater switch from them, it turned out to be defective. When I went back to return it, they did not give me a refund or exchange. Even the manager did not respond to the calls and made me wait for about 15 mins. I went there on 29 dec at evening, they said to come next day morning at 10:55 and even on 30th in morning, they did not solve my issues, Their service is terrible.
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Map
17020 118 Ave NW, Edmonton, AB T5S 1S4
Diamond Truck Centres - Parts, Sales, Service