Master Carpet Cleaning

We tried this facility because of competitive pricing. As the saying goes you get what you pay for. Rugs weren't rinse with enough water and the 20-30 inches in the end of the rugs were dirty and obtained a yellow muddy color. Another friend of our sent their rugs here the same time with us and they got similar results. Both of us will not use their services again in the future.

Berouz did an excellent job removing a red wine stain from our Persian Carpet and gave it a through overall cleaning. He gives excellent service and is wonderful to deal with...a true gentleman and honest businessman. Thank you!

I had 2 area rugs to be cleaned, 6 x 9 & 6.10x8.96, both wool the larger rug was a vintage rug, I called Elte because that is where they were purchased from 10 years ago. I just asked who they used for their rugs, because they will not recommend anyone, They told me Master Carpet.When the rugs were picked up the representative from Master Carpet was very professional and told me they would call when the rugs were ready to be delivered which they did in a timely manner.I was very pleased with the outcome of my rugs and Deroose made sure they were put down properly and helped me with putting my furniture back.my rugs had never been cleaned , I have had them for 10 years and I do not have any animals, the stains were regular use of the carpet.I won't leave them not cleaned as long as I have....I will call Master Carpetfor a cleaning again in 2 years.Very satisfied with the service, price and how great my carpets look.

Master carpet washed my rug once. The customer service was a rude person. I was not happy with cleaning either. Never go back.

My wife and I contacted Master Carpet Cleaning after receiving a recommendation from the store where we purchased the carpet. We had only received our carpet a few days prior to it being stained by one of the tradespeople entering our home. As you can imagine, we were incredibly disappointed and upset to have our brand new white carpet stained with grease. We attempted to remove the stain ourselves which only seemed to worsen the situation.After contacting the company and explaining the situation, the owner was very sympathetic and fit us in his schedule even though this was an extremely busy time of year for him and his company. After his first visit, the stain was 90% better and he showed us the amount of grease he meticulously removed from the carpet. He clearly explained to us in advance that the stain may take more than 1 visit to completely remove and that we needed to let the carpet dry to be able to see the true final results. After another two visits, what was once a total eye sore in a beautiful space, is now gone. My wife and I are so pleased we contacted Master Carpet Cleaning and could not be happier with the results. Master Carpet Cleaning was courteous, professional and accommodating throughout the entire process and we appreciate all of their hard work. We would highly recommend them to anyone who needs carpet cleaning.

After I posted this review I was reimbursed (sent a cheque in mail).This below was the initial review. I kept it because I feel I was bribed to take it down.I gave them 2 stars because they are really nice peoplewith excellent customer service skills. Very pleasant to deal with.But the area rugs I picked up after wash and enzime cleaning are disgusting. One it's so dirty on the back (like they didn't rinse the dirt at all

One of my friends recommended master carpet cleaning to me and I’m glad he did.Professional, friendly and most importantly, my carpet came back like a brand new.I definitely will recommend master carpet cleaning to everyone And I will use them again

I am a client of this facility and used the service for several times however because of my recent visit I decided to write a review. They usually accept the carpets professionally and return it as clean as brand new although this time I had an ugly stain on my carpet. they asked what is it and how long ego it happened, they asked the questions to chose the proper washing liquid. they returned my carpet same as new as always, the stain was gone and all the carpet colors were the same with no issue (which was my main concern). I really recommend this facility if you want a professional carpet cleaning.

My dog had surgery and unfortunately urinated on our recently purchase silk rug. I tried everything to remove the stain the including having a carpet cleaning service come to my home but the stain would not come out. I thought my rug was permanently ruined. The home carpet cleaner recommended Master carpet cleaner so I immediately took the rug over to them. They were friendly and assured me that they would get the rug clean and the stain out. They did!! The rug looks better than when we got it really, there is no evidence of the stain at all. I would highly recommend using Master Carpet Cleanings that if you need your rug cleaned or have a stain that will not come out. Exceptional Job!!!

I had the misfortune of spending almost $280.00 for 8x10 smaller area rug with very slight stain. They saw the carpet and said for an addition fee they could do Enzyme treatment to remove and possible doors. My carpet came out in the exact same shape with the exact same stains. Upon calling them back they told me that I need to ask for stain removal.... but when I brought the carpet in the told me that all stains would of course be removed!I BROUGHT IT IN FOR THE STAINS!They said for an additional 180.00 to bring the carpet back in and have it recleaned (less then 24 hour after getting it cleaned in the first place)This is a horrible business. Please save your money and find someplace reputable. Not worth the hassle or the amount of money