Benjamin Moore - Colour Company London

I had my entire home painted last month with 'Ben' paint from The Colour Company. The paint marks unbelievably easily and has several stains and scratches from anywhere the wall has been touched by a hand, or even had a small item leaned up against it temporarily. It will not wipe clean despite my efforts. I am extremely disappointed this is occurring from a brand like Benjamin Moore. I even consulted employees from the colour company prior to buying this paint to ensure I was choosing the appropriate type of paint, to get my money's worth for this 'premium' brand. The two employees I dealt with were unable to provide concrete direction and assured me that this paint would be durable. One month later and we wish we had been given more accurate advice, or chosen a different brand entirely.I will say that Jack from the colour company was absolutely lovely when I called about this issue and I appreciate all of his help in the matter.

Very disappointed! I have only dealt with the stores that Jen and her husband own. My husband and I were refused service today. We are contractors and needed to grab 5 gallons of paint. We were told that the girl was too busy to help us. We opened an account at the store on Fanshawe Park rd, walked in, and the service was amazing. They even made the colour I requested WITHOUT THE CAN, only the code. This store refused to make it. Very very disappointed

The best paint store in London! The staff are uniformly friendly, helpful and genuinely pleased to assist. Went in for paint chips to solve a thorny colour matching issue and they sent me home with their colour books on the honour system. This is in stark contrast to the Hyde Park & Sarnia store, who make you feel like they are doing you a favour by letting you in the door.

An error was made on my paint two times. After the first time I definitely felt ongoing cold shoulder service and had to return several times as I had pre purchased multiple cans of paint. Thankfully I no longer need to return…credit used up! So many other Benjamin Moore stores to choose from…I will not be returning.

I've been visiting this location several times over the past few weeks for my current project.Every visit I have been warmly welcomed by Mary, Jack or LexiTheir customer service has been extremely instrumental in my return to this store; they take the time to work with every customer, never rushing the process.Their prices on both paint and supplies are competitive, and very good quality, and you get the added benefit of supporting a local business.Thanks Mary to you and your team for all your help!

I strongly recommend using this or the other locations owned by Color Company if you need Benjamin Moore paint in London. Unlike some others in the city, they won't give you a hassle about tint-it-later paint. Combine that with free delivery and it's a much better experience.

Knowledgeable and friendly staff, more than willing to help! I've always preferred BM paints, best coverage, expensive but well worth the investment.

Jack and Jeff are amazing! They have everything you could possibly need in paints. They have eggshell finish available in most products! They're so helpful and great to talk to and quick! Highly recommended

I contacted this location after checking online who delivers Benjamin Moore paint in London. I called the location to confirm delivery could be done for the order before I submitted it. I didn’t catch her name, but the woman was very helpful. At first, she explained that they were short staffed and it couldn’t be delivered until next week. I asked if it could possibly be delivered on Monday after the long weekend. She said she wasn’t in Monday but then asking where I was located and said she’d drop it off after work.I placed the order just after 8:30am online. The site was so easy to use but I still managed to enter the wrong quantity for one of the colors. I called right away and spoke to the same woman. She giggled and said no problem she’d make the change.I had just finished my lunch outside around 1:30pm and fell asleep in the chair on the deck. When I went into the house I noticed my ring notification. My order was waiting on my front step! WOW!We are without a vehicle for a few days so this delivery makes it possible for me to get my long weekend projects done. Thanks for the great customer service and fast delivery. I will definitely purchase all my paint needs from this location only in the future.

Smartest thing l ever did was buy a bunch of paint during their annual paint sale. They store it at their store and l just walk in or phone in what l need and pick it up and don't have to wait to paint. Can also send my contractor there to just grab it. Very fast and efficient.